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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,631 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 771 service reviews

July 30, 2026

Transparent dealings and pricing alongside the Costco Auto Program. Our salesperson Joel was a joy to work with and all communication was very timely. We got what we wanted/needed relatively easily and More

by Khelm80
Recommend Dealer
Yes
Employees Worked With
Hope Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2026

Service was very good,understood my problem with vehicle ,checked vehicle for safety maintenance,went over options that were needed for my truck More

by YVETTE6906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Baker Nissan responded

Thank you so much for your positive feedback! We are thrilled to hear that our team provided you with excellent service and took the time to understand your vehicle's needs. It's our top priority to keep your truck safe on the road. We appreciate your trust in us and look forward to serving you again in the future.

July 29, 2026

Rolando is a great communicator. I appreciate the texts keeping me informed. Thank you for taking such good care of me and my Rogue!!! More

by RLCLINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Baker Nissan responded

Thank you so much for your kind words, it means a lot to us to hear that you appreciated our communication and care for your Rogue. We'll always strive to provide the best service possible for our customers! #customerlove #bestservice

July 27, 2026

Awesome service Great customer service Emmanuel Luna is the best , very friendly helpful respectful yet professional . .keep up the good work Emmanuel you’re very much appreciated👍👍 More

by GRANDMA_ALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with our team, especially Emmanuel. We will be sure to pass along the praise. Thank you for choosing us and we look forward to serving you again soon! 🎉 #customerservicegoals

July 27, 2026

No complaints! This site has been good to me for many years! Yamet is the BEST!!! More

by UMEKABURSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Baker Nissan responded

Thank you for the glowing review! We are thrilled to have been of service to you for many years. Yamet appreciates your support and we are dedicated to continuing to provide our best to our valued customers.

July 26, 2026

Showed up at 3 in afternoon and took care of my tire as quickly as they could. More

by mikesims1966
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Baker Nissan responded

Thank you for choosing our business for your tire needs! Our team is dedicated to providing fast and efficient service, and we're glad we could take care of your tire issue. We appreciate your support and look forward to serving you again in the future. Drive safe!

July 25, 2026

Friendly staff, service completed in a timely manner, with awesome communication throughout the whole experience. Will continue to get my car serviced here. More

by Beattyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2026 -

Baker Nissan responded

Thank you for the amazing review! Our team takes pride in providing top-notch service and we're thrilled to hear that you had a great experience with us. We look forward to continuing to serve you and your car in the future. See you soon! 🚘😊 #customersatisfaction #weloveourcustomers

July 23, 2026

Mr. Medina was extremely helpful and I appreciate his willingness to explain the situation. I will continue to deal with Baker Nissan! More

by angelagentry05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

Baker Nissan responded

Thank you for your kind words! We're so glad Mr. Medina provided excellent service and you had a positive experience at our dealership. We look forward to continuing to serve you at Baker Nissan!

July 23, 2026

Friendly,najee very god employee explains everything that is to be done. Kust god customer service More

by dwight.rhodes
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that Najee provided such exceptional service and that you were satisfied with our customer service experience. We truly value your feedback and look forward to serving you again in the future.

July 22, 2026

Your customer service representative (Najee) is the primary reason I'm so loyal to Baker Nissan. Najee is the most professional and customer focused customer service representative I've ever worked wi More

by GARY.MESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Baker Nissan responded

Thank you for your kind words about our customer service representative, Najee! We are so lucky to have such a dedicated and professional team member like Najee. We appreciate your loyalty to Baker Nissan and we will be sure to pass on your praise to Najee. Thank you for choosing us as your automotive provider.

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