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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,460 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 669 service reviews

May 07, 2026

We were satisfied with the work that was performed on our vehicle and Mr Murillo took good care of us More

by ken_tashi_sandra
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026

Im haviing problems with the nissan connect and wireless. and it seems no one wants to help.ive sent emails to Dianna and hope. I want a vehicle that all functions work,thats all im asking for. Nissan w More

by dm3.138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope/Diana
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April 29, 2026

The service is exceptional at Baker Nissan. I drive form Pasadena Tx to have my car serviced. More

by BOBBYE.LINN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Baker Nissan responded

Thank you for the kind words and for making the drive from Pasadena—we truly appreciate your loyalty! We’re glad to hear our service continues to meet your expectations and look forward to seeing you again next time.

April 26, 2026

They always take care of my needs and any service is usually cheaper than an outside mechanic. More

by b-fitzgerald1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar (Tony), Rojileo
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words! We are glad to hear that you have had a great experience with our services. We pride ourselves on providing quality service at an affordable price. We look forward to continuing to take care of your needs in the future.

April 25, 2026

Tony was great. He is very knowledgeable and gave us good information for better performance on our Pathfinder . More

by MARIAPEREZJ094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar (Tony) Gutierrez
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Apr 27, 2026 -

Baker Nissan responded

Thank you for the positive feedback, we're thrilled to hear that Tony was able to provide valuable information for your Pathfinder's performance. Our knowledgeable team is always happy to help.

April 25, 2026

Fast service and good communication. Maintenance was completed as needed and any upcoming needed service needs were communicated. Baker Nissan’s texting service for communication is nice More

by Tider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

Baker Nissan responded

Thank you so much for the positive feedback! We pride ourselves on providing fast and efficient service while keeping our customers informed every step of the way. We are happy to hear that our texting service has been convenient for you. We appreciate your business and look forward to serving you in the future!

April 25, 2026

The staff the service riders even the quality of service. It’s just completely out outstanding. I’ve been going to them now for about 12 years and I just love the service and I just love the people there.. More

by O.EZENEKWE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words and for being a loyal customer for 12 years! It's always a pleasure to provide outstanding service and we are grateful for your support. We look forward to continuing to serve you with the same level of excellence.

April 23, 2026

Tony is always friendly and timely communicates inspections findings, provides recommendations and keeps things on track. More

by aerosique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Gutierrez
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Apr 27, 2026 -

Baker Nissan responded

Thank you so much for this amazing review, we truly appreciate it! It is our goal to always provide exceptional service and we are so glad that you've had a positive experience with our team. We look forward to continuing to keep your business on track. Thanks for choosing us! #satisfiedcustomers #excellentcustomerexperience

April 21, 2026

Yemet has always been helpful and professional in assisting us with our car needs. It is a pleasure to know he is part of my car care team. More

by ANCORP.ENING
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Baker Nissan responded

Thank you for taking the time to share your positive experience with Yemet! We are fortunate to have him on our team and we appreciate your confidence in our car care services. We look forward to continuing to provide you with exceptional service in the future. #teamwork #carservice

April 19, 2026

The dealership is great, quick, and friendly. Most importantly, ROGELIO MARTINEZ was amazing ! Will be back More

by makaylaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROGELIO MARTINEZ
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Apr 24, 2026 -

Baker Nissan responded

Thank you for the fantastic review! We’re glad to hear you had a great, quick, and friendly experience with us. Rogelio Martinez will be especially happy to know he made such a positive impact—he truly goes above and beyond for our customers. We appreciate your support and look forward to welcoming you back to Baker Nissan!

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