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Baker Nissan

Houston, TX

4.8
1,786 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 862 service reviews

October 09, 2026

My experience this time was very different. Lots of new faces and awesome customer service.. Great place to get your new vehicles. More

by mzangel777
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Swander
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2026

The dealership has been wonderful over the years. We have always had great service. They have taken good care of us. More

by LZRD87
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2026

HIGHLY PROFESSIONAL AND VERY FRIENDLY AND POLITE. QUICKLY SET ME UP WITH AN UBER CAR TO RETURN HOME. More

by MWYACORP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chas Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2026

it was very i did not mind waiting there were snacks and coffee so Baker is great Awesomenes!!!!!! More

by LHAMPT001
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chas Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2026

Rogelio is the best! He takes care of my Nissan Sentra, and as always, he does a great job. The service and customer care he provides are exceptional. If you take your ca More

by JUAN_YO_2005
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2026

Baker Nissan takes great care of my 2024 Rogue. The service department is always helpful and courteous. You’re in good hands with Baker Nissan. More

by ANFONTENOT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that our service department has provided you with excellent care for your 2024 Rogue. Your satisfaction is our top priority, and we look forward to continuing to serve you. You're always in good hands with us!

October 04, 2026

Tony Gutierrez was great to work with. The service was for the initial new vehicle maintence. There was also a small issue with a piece of weather stripping. He answered all my question More

by DAVID.BE385
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Tony provided excellent service and addressed your concerns. Our team is dedicated to ensuring every detail is taken care of. We appreciate your feedback and look forward to serving you again!

October 03, 2026

Great dealership and great service. Rolando is always genuine and provides excellent customer service when we come to the shop. More

by DONJUAYMAYS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rolando provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to seeing you again soon!

October 03, 2026

Najee is the best. I don’t deal with anyone else. He always makes sure you’re taken care of. Most importantly, he keeps you updated about your vehicle. More

by achristopher1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

achristopher1988 responded

I have no complaints about Baker Nissan. I’m from Louisiana, and since I moved here, I’ve been dealing with the dealer and Najee since the beginning.

October 03, 2026

The wait when drop my car off was longer than I expected but was greeted, fast service once the car was dropped off. I would recommend this service center to anyone in the Cypress area. More

by GUERRIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Baker Nissan responded

Thank you for your feedback. We apologize for the wait during drop-off but are glad to hear you received fast service afterward. We appreciate your recommendation and look forward to serving you again in the future.

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