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Baker Nissan
Houston, TX
1,567 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 738 service reviews
July 02, 2026
Appointment for recall was easily scheduled by phone. Once arriving the check in process was quick. I was called when vehicle was ready for pickup and a free car wash was included. Once arriving the check in process was quick. I was called when vehicle was ready for pickup and a free car wash was included. More
by KROMBACH53
Verified CustomerEmployees Worked With
July 01, 2026
No complaints. Absolutely recommend. Yemet is amazing! He explains what is going to be worked on my car. Absolutely recommend. Yemet is amazing! He explains what is going to be worked on my car. More
by JSALDANA_09
Employees Worked With
July 01, 2026
I appreciate the attention provided by Mr. Murillo. He maintained constant communication and showed genuine concern in resolving my situation through continuous follow-up and guidance. I am ve Murillo. He maintained constant communication and showed genuine concern in resolving my situation through continuous follow-up and guidance. I am very satisfied with his service and excellent attention. I am grateful to the team. More
by Sergio Vergara
Employees Worked With
June 30, 2026
Baker is the BEST! ! Marquess Smith is the man to see in Sales! Rolando and Yamet are the ones in Service. Have a problem, see Brad Baker, the General Manager! ! Marquess Smith is the man to see in Sales! Rolando and Yamet are the ones in Service. Have a problem, see Brad Baker, the General Manager! More
by PSH52
June 29, 2026
As always, they got me in and taken care of. Appreciate the service SO much! Appreciate the service SO much! More
by PSH52
June 29, 2026
Emmanuel performed very well. I felt very well taken care of. Hope I get him next time. I felt very well taken care of. Hope I get him next time. More
by ERIC.STANDLEE
Employees Worked With
June 29, 2026
The service is great and the staff is friendly. I always get consistently good results. I always get consistently good results. More
by norvickespinosa
Employees Worked With
June 27, 2026
Always goes above and beyond. I’m always in and out and right the first time around. I’m always in and out and right the first time around. More
by achristopher1988
Employees Worked With
June 27, 2026
Things have changed since my last visit. I went in for a recall notice and oil change. I was given a loaner car because of the recall notice and I was certainly glad. It took over 2 days I went in for a recall notice and oil change. I was given a loaner car because of the recall notice and I was certainly glad. It took over 2 days for the service to be completed. When I call the service number, I get a new AI agent that doesn't understand my what I am asking for. I wanted to know if my vehicle was ready, and she just kept telling me that I did not have an appointment scheduled. I finally just drove to the dealership to ask when my car would be ready. I feel confident with the work that was done. However, the day prior to my appointment, a salesman called me wanting to talk about trading in my vehicle. Then prior to check out, I got an email trying to push additional maintenance items for my car that I felt were not necessary. My car has less than 20,000 miles on it. I talked with several different people over the 3 days so it is hard to pick one person to rate. More
by CAROLYN.MOUNCE
Employees Worked With
June 27, 2026
Dealership is not like it used to be. I do not think I would buy from them again I do not think I would buy from them again More
by disappointed
