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Baker Nissan

Houston, TX

4.8
1,313 Reviews

19630 Northwest Freeway

Houston, TX

77065

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1,313 Reviews of Baker Nissan

April 02, 2025

Very courteous and professional, I will definitely be back to purchase another car and continue to use the service center More

by lipstickmuse72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee, Kene Abiakam, Travis Stewart
April 02, 2025

From the time I called to schedule the service until the time they returned my keys and said you’re done everyone was courteous, professional and made me feel valued. My service technician, Rolando, explain More

by Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
March 28, 2025

Wow! Eric made an appointment with me on a day he WASN'T EVEN WORKING. What The Actual F?! Not only that-- their head mechanic was absent, too! (Maybe More

by kghuddle
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Eric "T-REX" Hernandez, James Palos
Mar 31, 2025 -

Baker Nissan responded

We sincerely apologize for your experience. We followed Nissan’s recommendations at the time of your visits, and since then, Nissan has updated their fix for this issue. Since implementing the updated repair, we have not had any comebacks. We understand how frustrating this must have been for you and appreciate your feedback. If there’s anything we can do to further assist you, please don’t hesitate to reach out.

Mar 31, 2025 -

kghuddle responded

What are you talking about? "Nissan’s recommendations at the time of your visits?" What a load of crap!

March 22, 2025

Yamet is a Excellent Service Advisor. Make you feel comfortable Thur each step and Excellent Customer Service. He will keep you posted doing the whole process More

by jondana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
March 19, 2025

I took my 2020 Nissan Rogue for an oil and filter change, tire rotation and all wheel alignment. My service advisor was very friendly and knowledgeable. He kept me informed on the progress of the service bei More

by t_williams9819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Luna
March 15, 2025

Mr. Sammy Vela Was amazing. He broke down everything to my understanding. He’s very out going and extremely kind. He gave me and amazing experience. Shamarie Payne More

by Shamarie Payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Vela, Charles Igiebor
March 11, 2025

I had a positive experience with the friendly and knowledgeable advisors at Baker Nissan. I would recommend them to my friends and family. More

by Antonygt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos, Amiee Govea, Christian Ramirez, Yamet Medina, Tyler Phan, Luis Estrada, Diego Rivera, Daniel Duran, Fernando Nambo, Tyler Randall
March 08, 2025

They helped me find exactly what I wanted and went above and beyond to help me get it. Fair and honest! Very happy and recommend to all my friends and family! More

by bsgarrett0979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam, Vario "Bob Barker" McNeal
February 25, 2025

Rolando(service advisor) at Baker Nissan always ensures that my vehicle is in working order. And that my needs are met. He understands the importance of my vehicle working, so I could be able to provide a More

by Titan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
February 22, 2025

I purchased a new 2024 Frontier here and the whole team was professional and accommodating. There was no xx or games played. Requested an OTD price but was misquoted which I understand b/c I didn't believe More

by Jason C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Effran Bryant, Charles Igiebor, Vario "Bob Barker" McNeal
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