Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Baker Nissan
Houston, TX
1,706 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 818 service reviews
August 28, 2026
I have been going to Baker Nissan since 2010 and Carl Baker is the best and his team Sammy Vela is the best I got a pre-approval with my bank and some how they came out with a better deal for me Top no Baker is the best and his team Sammy Vela is the best I got a pre-approval with my bank and some how they came out with a better deal for me Top notch dealership More
by LISA_OLMSTEAD
Verified Customer
August 27, 2026
I really appreciate the kind gesture and attention that baker Nissan gives to their customers baker Nissan gives to their customers More
by RBBAREFIELD
Employees Worked With
August 27, 2026
The dealership was able to offer me a deal for my tires that were covered under my Warranty that saved me a lot of money plus they provided me transportation for my use while my care was in the shop. The that were covered under my Warranty that saved me a lot of money plus they provided me transportation for my use while my care was in the shop. The customer service from my service provider was excellent and he was very nice and professional as well. More
by RICKEYSTWEEDY
Employees Worked With
August 27, 2026
five time baker nissan customer, just got an oil change during this visit, all is well during this visit, all is well More
by Ricko
Employees Worked With
August 27, 2026
Tony (Edgar) was professional and very helpful in answering my questions. I’m very happy with his service.. answering my questions. I’m very happy with his service.. More
by MELZAM5530
Employees Worked With
August 27, 2026
I was informed when I arrived that they no longer did tire rotation with my purchased maintenance agreement that was mandatory with my lease. The maintenance agreement.was changing due to new leadershi tire rotation with my purchased maintenance agreement that was mandatory with my lease. The maintenance agreement.was changing due to new leadership. I believe that it should be honored for the past customers, More
by Pam
Employees Worked With
August 24, 2026
I was not pleased with the fact that my car was not washednor vacuumed after the service. The excuse I had was that my car had a dent in the front. At Central Houston Nissan, they washed and vacuum my washednor vacuumed after the service. The excuse I had was that my car had a dent in the front. At Central Houston Nissan, they washed and vacuum my cars after the service. More
by QUERANDAI3
Employees Worked With
August 23, 2026
Yamet Medina was excellent! He was on top of the service tasks and making dealing with the warranty company easy. Thank you. He was on top of the service tasks and making dealing with the warranty company easy. Thank you. More
by tokikiolu
Employees Worked With
August 23, 2026
I didn’t appreciate how they pulled my car tracker out and had it hanging on the floor but overall the experience was great and had it hanging on the floor but overall the experience was great More
by LESHELADAMS2011
August 23, 2026
Staff was efficient and professional. Maintained contact with me throughout the process. Communication was thorough and simple to understand. Maintained contact with me throughout the process. Communication was thorough and simple to understand. More
by VALDEZ0214
Employees Worked With
