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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,671 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 796 service reviews

August 13, 2026

Good service friendly to the customer good service good work good communication great service all More

by BOYRAMONE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 12, 2026

I would recommend Marco for your next visit! I had a great thorough service a couple days ago! More

by MEAGANTURNER97
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Recommend Dealer
Yes
Employees Worked With
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 11, 2026

Love him all easy and understandable. Great service. He’s very professional and respectful. I will definitely keep going back for all my car service needs. More

by TERRI.ADAMS22
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Baker Nissan responded

"Thank you for your glowing review! We are so happy to hear that our service has met your expectations. We are committed to providing professional and respectful service, and we look forward to serving you again for all of your car needs."

August 10, 2026

The staff is very friendly and helpful, attentive and caring every one who helped me and everyone else. I recommend the dealership and it’s staff. More

by LUPE_XCEDILLO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Baker Nissan responded

We are so glad you had a positive experience with our friendly and attentive staff! Thank you for recommending our dealership and team. We look forward to working with you again in the future. #customerfirst #happytobehelping

August 09, 2026

You guys have nice team there! !!! Good job!!! Definitely Emanuel is the best guy you have More

by JASMINKOPLJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Baker Nissan responded

Thank you for the wonderful review! We are so happy to hear that you had a great experience with our team, especially Emanuel. We will make sure to pass along your kind words. Come back and see us again soon!

August 09, 2026

Service was quick and easy, and Najee was excellent in explaining the process and what is going to happen. Text messages were timely and clear. Everything worked as planned. No problem with this service More

by ANDREAS.M.KRAUS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Baker Nissan responded

Thank you for your kind words! We're so glad that you had a positive experience with us. We take pride in providing quick, easy, and effective service. We appreciate your business and hope to see you again soon!

August 09, 2026

Nahji is my favorite service advisor He let calls us and keeps us informed on our Hertz vehicle. More

by DANIELLE.WADE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Baker Nissan responded

Thank you for your review! We appreciate your support and are delighted to hear that Nahji is your favorite service advisor. We strive to provide exceptional customer service and keeping you informed on your Hertz vehicle is a top priority for us. We look forward to welcoming you back for all of your car needs.

August 08, 2026

My adviser was very knowledgeable about my vehicle. He addressed my concerns in a very professional manner. More

by BAARDISON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2026 -

Baker Nissan responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our adviser provided you with top-notch knowledge and professionalism during your visit. We hope to continue exceeding your expectations in the future! #CustomerSatisfaction #ProfessionalService

August 07, 2026

The Service center always Gives me very good service and is very helpful and get it on time More

by DON-ALLEN1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurina Castillo
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Aug 09, 2026 -

Baker Nissan responded

Thank you so much for your positive feedback! Providing top-notch customer service and prompt delivery is our top priority. It's always a pleasure to assist you with your needs. Looking forward to serving you again soon! #happycustomers #excellentcustomerservice

Aug 11, 2026 -

DON-ALLEN1 responded

They very good work on my car at service they get me in time all out on time.

Aug 11, 2026 -

DON-ALLEN1 responded

#excellentcustomerservice

August 07, 2026

Great service! Everyone is so friendly there and they try to get you in and out fast! More

by MTA240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2026 -

Baker Nissan responded

Thank you so much for the amazing review! Our team takes pride in providing fast and friendly service to our valued customers. We're thrilled to have met your expectations and look forward to seeing you again soon.

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