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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,847 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 903 service reviews

November 06, 2026

It’s always a pleasure coming here to get service on my vehicle and Yamet is wonderful he’s been my service salesman for over 3years now More

by LATWANDALIDDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2026

I was lied to and I really do not appreciate that! I have tried calling but I can’t get in touch with anyone and no one ever calls back. More

by DSPARKU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chas Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2026

Nice waiting area - they got me in and out and did a nice job on serving my Kicks. More

by SALYERSROBBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear you enjoyed our waiting area and that we could serve your Kicks efficiently. Your satisfaction is our priority, and we look forward to welcoming you back soon!

November 04, 2026

Professional service, Amiee the service supervisor is the best out there.. Will miss them when we leave for Florida. More

by JBARFIELD447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in Service, 5-star.
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November 04, 2026

I had exceptional service from Marqees Smith at Baker Nissan. He listened to my vehicle needs and helped me explore the best options for my budget and my family! More

by TAHARA.TOATLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Najee Rashed
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Nov 05, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Marqees provided you with exceptional service and helped you find the perfect vehicle for your family. Your satisfaction is our priority, and we look forward to serving you again in the future!

November 04, 2026

Had some issues but got follow up call from the service manager. Appears to address the issues that I had concerns about. Assures me that the issues I had are addressed and corrected. More

by disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 05, 2026 -

Baker Nissan responded

I apologize for the long wait and any confusion regarding the services provided. We strive for a better experience and will address your concerns with our team. Your loyalty over the years means a lot to us, please contact us at 281-897-1660 ask for Amiee our Service Manager we really want to maintain your business and we will fix this ASAP

November 03, 2026

Great service. Timely manner. Very polite and helpful. Rolando gave great advice. Will use him for the next visit. More

by TMCATHERWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2026 -

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Rolando. Our team is dedicated to providing excellent service, and we look forward to assisting you again on your next visit!

November 02, 2026

Yamet is always helpful when I go to get my car serviced and helpful with solutions More

by ESPINALSARA1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 03, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Yamet has been so helpful during your visits. Our team is dedicated to providing the best service possible, and it's great to know we are meeting your needs. We look forward to seeing you again soon!

November 02, 2026

I had a great experience at the Nissan dealership,it was peaceful and they provided me a solution to my problem. More

by BROTHERSDREAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 03, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear you had a peaceful experience and that we could help solve your problem. Our team is dedicated to providing excellent service, and your satisfaction means the world to us. We look forward to serving you again!

November 02, 2026

Dependable and great customer service they Always take excellent care of my nissan always there for me More

by DTOWBOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you find our service dependable and that we take great care of your Nissan. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future!

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