
Baker Nissan
Houston, TX
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1,338 Reviews of Baker Nissan
I would definitely recommend this dealership! I owned my previous Nissan for 20 years so it was definitely time for a change! Vanessa Richards made my experience comfortable and we were approached without p previous Nissan for 20 years so it was definitely time for a change! Vanessa Richards made my experience comfortable and we were approached without pressure! She was very knowledgeable of the vehicles she was showing us. I would say that all around the dealership location's customer service was accommodating to our needs, our time especially since our daughter was with us, the service department was organized and friendly. They treat every buyer the same whether you are buying a used or new vehicle. The dealership offered me a great deal on my new pre-owned certified Nissan and I left with no regrets of our purchase! Thank you again! More
I was introduce to venessa Richards by Chris Godwin. I call Venessa what car my wife was looking for and when we got to the dealership she had the car waiting for us. Venessa as well sales management foun call Venessa what car my wife was looking for and when we got to the dealership she had the car waiting for us. Venessa as well sales management found us a way to afford the payments. The process went fast about two hours. More
WHEN I THINK OF NISSAN NORTH I THINK OF SHAUN HAZELEY, HE IS PROFESSIONAL AND EXCELLANT IN WHAT HE DOES!!! I HAVE BEEN GOING TO THAT DEALERSHIP FOR 7 YEARS. IT IS ALWAYS A EXCELLANT EXPERIENCE WHEN SH HE IS PROFESSIONAL AND EXCELLANT IN WHAT HE DOES!!! I HAVE BEEN GOING TO THAT DEALERSHIP FOR 7 YEARS. IT IS ALWAYS A EXCELLANT EXPERIENCE WHEN SHAUN TAKES CARE OF MY CAR. HE FOLLOWS THROUGH. I WAS THERE ON 01/18/14 FOR A NEW LIGHT BULB, SHAUN WAS NOT THERE. THEY REPLACED THE BULB, STILL DID NOT WORK, SAID IT WAS A WIRE PROBLEM. I CAME BACK ON MONDAY, THE 20TH, SHAUN WAS THERE, WITHIN A SHORT TIME, IT WAS NOT A WIRE PROBLEM, BUT A FUZE PROBLEM AND I WAS ON MY WAY. FOLLOWING THROUGH MAKES HIM SPECIAL. THANK YOU SHAUN. MY CAR IS A 2006 ALTIMA, A FANTASTIC CAR. SINCERELY, ANN MUENCH More
David was absolutely a pleasure to work with. His customer service skills were phenomenal. He always kept me in the loop about the status of my car. I have had my share of unpleasant customer servic customer service skills were phenomenal. He always kept me in the loop about the status of my car. I have had my share of unpleasant customer service from other dealerships and he has raised the bar. Thanks David for making it a great experience. More
I went in due to the low tire preassure indicator being on, while I was there I also had my oil change done. The staff treated me with courtesy, I did not have to wait not even a minute to speak to a servi on, while I was there I also had my oil change done. The staff treated me with courtesy, I did not have to wait not even a minute to speak to a service professional. While I was there they had they provided coffee and snacks (very well stocked). At the check out, I was given a summary of my cars needs so I could make a determination what to be perfomed at my next visit (very helpful). More
I came in unexpectedly not really sure if I wanted to purchase a car that day however in less than 30 minutes I was test driving and 2014 Nissan Altima and 30 minutes after that I was signing my name to purchase a car that day however in less than 30 minutes I was test driving and 2014 Nissan Altima and 30 minutes after that I was signing my name to the dotted line. My sales rep Mr. Mendez was absolutely great. I told him my what I wanted and where I needed my monthly payments to be and that's exactly what he did with no haggle. The financial department had me in and out in less that 45 minutes. Overall it was the fastest and easiest experience I've ever had before and will definitely do business with Baker Nissan North in the future. What a great way to start out the new year!! AWESOME More
I brought in my Nissan Versa on 12-30-13 for the 30,000 mile service - oil change, rotate tires, change AC and air filters, clean and inspect brakes, and service the battery. They also changed the rear wi mile service - oil change, rotate tires, change AC and air filters, clean and inspect brakes, and service the battery. They also changed the rear windshield wiper. Thanks to Mario and Manager Larry Patterson for another great service. We will be back ! More
My sales rep was very knowledgeable and did exactly what he said he would do. This is the first time I have ever bought a car and went with the first price the dealer quoted. I had asked then to give me the he said he would do. This is the first time I have ever bought a car and went with the first price the dealer quoted. I had asked then to give me their best deal. I looked around and knew what I thought a fair price was. I wasn't real excited about the back and forth process to the sales manager that a buyer usually has to deal with. That along with the normal high pressure sales tactics. Surprisingly I didn't have to deal with any of that. My rep gave me a good deal on the vehicle without all the normal car sales games that goes along with the purchasing a car. The financial dept was quick and easy to deal with.They made what is usually a dreaded process painless. More
I came in for 2 things: cancel a warranty & purchase a New Car. Rod Deason approaches me and says, "are you ready." No hand shake, no warm greeting. I follow him to his office, give him the paper work t a New Car. Rod Deason approaches me and says, "are you ready." No hand shake, no warm greeting. I follow him to his office, give him the paper work to cancel the warranty. He's says, in a unprofessional tone, "i need to know what i'm closing, I don't know what you have." Almost like he's angry with me. He's missing information. I make a call to get the information he needs, he says, "they're probably closed, you should just come back when you have it." I get the information over the phone that he needs. I ask for the fax number, he just says the fax number out loud. I look at him like, really, you're just going to say it out loud... After staring at him, he then he chooses to write the fax number down, so I can provide it to the agent over the phone. He's says, "as soon as it comes in I'll take care of it." I felt like he just wanted to push me out, like I was inconveniencing him. I ask him for his business card, he say, I can't have you calling me to get the status of this warranty you'll just have to wait 6 to 8 weeks. He's basically pushing me out the door. Rod Deason provided the worse service, lacked integrity, and has no professionalism. Please be careful with this guy. More
I RECENTLY HAD AN ACCIDENT AND WAS LEFT WITHOUT A CAR. WHILE SEARCHING THE INTERNET I SAW BAKER NISSAN. MR. GABRIEL HERNANDEZ CONTACTED ME AND HE WAS VERY NICE AND CURTEOUS ON THE PHONE, EVEN OFFERED TO P WHILE SEARCHING THE INTERNET I SAW BAKER NISSAN. MR. GABRIEL HERNANDEZ CONTACTED ME AND HE WAS VERY NICE AND CURTEOUS ON THE PHONE, EVEN OFFERED TO PICK ME UP AT MY RESIDENCE. I TOLD HIM I WOULD CALL HIM BACK BEFORE THE WEEK WAS OVER. TODAY I CALLED AND WENT TO THE DEALERSHIP, I WAS VERY IMPRESSED WITH HIM, HE DIDN'T RUSH ME , AND HE WAS VERY HELPFUL, I AM SO GLAD THAT OF ALL THE DEALERSHIPS THAT CONTACTED ME I WENT WITH BAKER NISSAN . I AM ONE HAPPY CUSTOMER I GOT A NEW CAR AND I ALSO GOT THE COLOR I WANTED. I WILL DEFINETLY DO BUSINESS WITH THEM AGAIN, MR. HERNANDEZ IS VERY PROFESSIONAL AND HELPFUL. I WILL RECOMMEND MY FRIENDS AND FAMILY. More