Baker City Chevrolet, Buick, GMC Inc. - Service Center

Everyone is friendly, helpful, knowledgeable and trustworthy. I feel my car is in great hands there. trustworthy. I feel my car is in great hands there. More

I really think it's important to have a successful Chevy/GMC dealership in Baker City, OR. I have purchased my last two vehicles from this dealership even though I could have received a better deal f Chevy/GMC dealership in Baker City, OR. I have purchased my last two vehicles from this dealership even though I could have received a better deal from a dealer outside Baker City. My last service encounter enhanced my discontent with Baker City Chevrolet. I called a week in advance for an appointment. Amber is always very accommodating on the phone, however; when I delivered my wife's Blazer for the appointment the said it would be 90 minutes until it was finished. I arrived 90 minutes later and it wasn't finished. That wasn't big deal, but when I arrived to pick it up the second time (based on the time they gave me) it still wasn't washed. This is just a minor inconvenience, but it is in addition to the long list of things that I have been disappointed in with the management. My fear is that the dealership isn't going to be successful and will fail if others are having the same experience as I have had the last several months. Mark--please give me a call and we can discuss further. Thank you. Ron Rowan 541-403-1277 More

enjoy working with them. I take all my vehicles to them to service and keep updated. I take all my vehicles to them to service and keep updated. More

They normally do a great job. This time there were a couple of little things missed. This time there were a couple of little things missed. More

Great service department experience! Problems with my Silverado this morning in the middle of a long trip. They were able to fit me in and diagnose some minor issues and resolve in a tim Problems with my Silverado this morning in the middle of a long trip. They were able to fit me in and diagnose some minor issues and resolve in a timely manner so I was able to get back on the road. Pleasant experience. More

Easy to work with, makes scheduling a breeze, communicates with the customer through the whole process. communicates with the customer through the whole process. More

Always excellent service and follow thru! So happy to have this dealership in our small community So happy to have this dealership in our small community More

Excellent service in spite of power outage. Computer system was being updated in my 2023 1500 Silverado Diesel. Computer system was being updated in my 2023 1500 Silverado Diesel. More

A great experience, didn’t wait long and was kept updated. Truck tail gate is working great. updated. Truck tail gate is working great. More

Service was provided in a timely way. Cost was excellent. The waiting room was adequate. Cost was excellent. The waiting room was adequate. More