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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,973 Reviews
Call Service Center (616) 379-4440

1,973 Reviews of Baker Buick GMC Hudsonville - Service Center

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April 13, 2025

Great place to do business very friendly and helpful. Great place to work with great culture More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Bleeker
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review, Karen! We are so elated to learn that you had such a fantastic experience with us! We appreciate you trusting us with your business and we greatly hope to see you again in the future!

April 13, 2025

Kelly is very knowledgeable and great to work with! I feel that she is looking out for my best interests. More

by Barb.wildey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Hi Barb! We are so thrilled to hear that you had such a great experience with us and that Kelly was able to make that experience even better! Thank you SO much for the five star review! We appreciate you trusting us with your business and we hope to see you again in the future!

April 11, 2025

Emily in customer service did a great job explaining everything in detail. Very professional. Thank you! More

by gimmink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you SO much for the five star review! We are so happy to hear that you had such a great experience with our service team and that Emily helped to make that experience even better! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future that you may need!

April 10, 2025

Quick and friendly service I would recommend them to friends and family Have a great day! More

by RJCOMPAGNER
Recommend Dealer
Yes
Employees Worked With
Emily
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to know that you had such a fantastic experience with our service team! We hope to see you again for any service needs in the future! We hope to see you again for any service needs in the future!

April 09, 2025

Emily did a great job explaining everything and making the whole experience as easy as possible. More

by kevin.glazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Hi Kevin! Thank you so much for the five star review! We are so happy to hear that you had such a great experience with our service team and that Emily helped to make your experience even better! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future!

April 09, 2025

Clean nice friendly people and visitor center. Always a great experience. He would never go anywhere else. And their estimated time for the service being done is always spot on. That means a lot i More

by JL4NRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Daniels
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you SO much for the five star review! We are so glad to learn that you had such a great experience with our service team! We appreciate you trusting us with your business and we greatly hope to see you again for any service needs in the future that you may need!

April 09, 2025

Quick turn around on the diagnostics. Repair made and tested, good response. Customer service is always professional! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Cox
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Hi Amy! Thank you so much for the five star review! We are happy to hear that you had such a great experience with our service team! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future that you may have!

April 09, 2025

My truck has now left the service center multiple times. Each time it has left I have found something wrong with my truck that GMC techs didn’t even point out to me. As someone who is in customer service th More

by oudingbryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. It’s clear we fell short in your case, and we apologize for the oversight. We take this feedback seriously and are addressing it with our team to ensure better communication and thoroughness moving forward. If you’re open to it, we’d appreciate the chance to speak with you directly and make this right.

April 08, 2025

Had a great experience with the service team, very friendly and the service has very fast. More

by toddarunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you SO much for the five star review! We are so happy to hear that you had such a fantastic and efficient experience with our service team! We appreciate you trusting us with your business and we hope to see you again in for any service needs in the future!

April 08, 2025

Baker has always been great to work with. I had my Enclave serviced and the rear hatch buttion replaced, Mercedes Tharp kept me informed of the process and called my extended warrant company More

by JOHN.VANDERHULST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Tharp
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Hi John! Thank you SO much for the five star review! We are so happy to learn that you had such a fantastic experience with our service team and that Mercedes helped to make that experience even better! We appreciate you trusting us with your business and we hope to see you again for any future service needs!

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