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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,972 Reviews
Call Service Center (616) 379-4440

1,972 Reviews of Baker Buick GMC Hudsonville - Service Center

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April 25, 2025

Very friendly professional and no surprises. Parts came in when they said they would. Happy More

by Tim.pomeroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Hi Tim! Thank you SO much for the five star review! We are so happy to learn that you had such a great experience with our service team! We greatly appreciate you trusting us with your business and we hope to see you again for any service needs that you may need in the future!

April 25, 2025

I had a very respectful service person ,they took care of my problems and all this in a short amount of time. I would highly recommend this to anyone who wants things done right the first time. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Hi Jerry! Thank you SO much for the five star review! We are so happy to hear that you had such a great and efficient experience with our service team! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future!

April 24, 2025

Friendly service and makes you feel at home. The waiting area is very comfortable and accommodating. Service performed is quality and efficient. More

by TELNEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are elated to learn that you had such a fantastic and efficient experience with our service team! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future! Thank you SO much for the five star review!

April 23, 2025

Love going to you guys you do great work and take good care of me More

by tdevries
Recommend Dealer
Yes
Employees Worked With
Emily
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are SO happy to hear that you continue to have such an outstanding experience with us! We appreciate you continuing to trust us with your business! We hope to see you again for any service needs in the future that you may need! Thank you SO much for the five star review!

April 23, 2025

Friendly and very helpful She went a little extra to get me a tire replacement when I don't think she had to thanks More

by Andersd449
Recommend Dealer
Yes
Employees Worked With
Emily
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a great experience with our service team and that Emily helped to make that experience even better! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future!

April 23, 2025

Very clean and comfortable where to wait. Waiting room was very neat and well kept! More

by JAHUYSER1
Recommend Dealer
Yes
Employees Worked With
Briana Nickles
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that you had such a great experience with our service team! We greatly appreciate you trusting us with your business! We hope to see you again for any service needs in the future that you may need!

April 23, 2025

Very clean and comfortable where to wait. Waiting room was very neat and well kept! More

by JAHUYSER1
Recommend Dealer
Yes
Employees Worked With
Briana Nickles
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that you had such a great experience with our service team! We greatly appreciate you trusting us with your business! We hope to see you again for any service needs in the future that you may need!

April 23, 2025

Very clean and comfortable where to wait. Waiting room was very neat and well kept! More

by JAHUYSER1
Recommend Dealer
Yes
Employees Worked With
Briana Nickles
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that you had such a great experience with our service team! We greatly appreciate you trusting us with your business! We hope to see you again for any service needs in the future that you may need!

April 22, 2025

If it wasn’t for Keith I’d be filling a formal complaint. Keith was great More

by MNOFFSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are thrilled to hear that Keith helped to make your experience so great! We appreciate you trusting us with your business and we hope to see you again for any future service needs that you may need!

April 21, 2025

The service desk was great, the tech who did the work l was not impressed with. Greasy prints all over and scratched the front of truck where they leaned over to add the oil. More

by jerbear1756
Recommend Dealer
Yes
Employees Worked With
Mercedes
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for the feedback. We're glad to hear our service desk team took good care of you, but we're very sorry to learn about the condition your truck was returned in. That’s not the standard of care we hold our technicians to, and we sincerely apologize for the greasy prints and the scratch on your vehicle. Your comments have been shared with our service management team so we can address this directly and ensure it doesn’t happen again. If you haven’t already, please reach out—we’d like the opportunity to make this right.

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