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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,887 Reviews

1,887 Reviews of Baker Buick GMC Hudsonville - Service Center

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March 22, 2025

Clean modern dealership with lots of inventory and competitive pricing was very pleased with the sales department and service department More

by jaybussa2354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

The customer service was top notch! This visit was my first here, and it was great! More

by foxhollow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Emily was amazing to work with. Incredibly honest and forward about costs. She explained why I needed what I did for service for my vehicle. She was incredibly patient and underst More

by LISAJSCHAUB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Daniels
March 22, 2025

Combination of dealership and gm but to want to charge $1,364 to replace a thermostat is outright thievery. I have been a gm owner for many years but will not buy another again.. Briana the service perso More

by Ex customer
Recommend Dealer
No
Employees Worked With
Briana
March 22, 2025

Very nice and professional, treated me with respect. Work done on my vehicle was done care and respect. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
March 22, 2025

Sale rep and service personnel were top notch. Management interaction was poor and i.will not do business with this company again More

by scott.t.overton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pietro Messina
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Professional and knowledgeable Very polite was ready with paperwork, she explained what they replaced. Got me in and out quickly ! More

by Dglerum17
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
March 17, 2025

Service center was great! Multiple calls to give updates on vehicle repair. Used car center not so much. More

by jbkford1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
March 16, 2025

They do a great job on service Briana is very organized at service counter very professional More

by Jeffgaunt1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Car problems 200 miles from home. Fast repair service. Anyways picked the phone and promptly answered my question. Really great service. More

by wldupont1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.