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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,003 Reviews

2,003 Reviews of Baker Buick GMC Hudsonville - Service Center

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October 01, 2022

I had the kindest service advisor. Treated me like a friend. Couldn't ask for better service. More

by dontxremember
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alek
October 01, 2022

Fast… friendly…. Brianna and the service team are very good to work with. I would recommend this dealership More

by SELDRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna
October 01, 2022

Very friendly receptionist and efficient service. Will continue to being my car to their dealership. More

by Rmartinson1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 01, 2022

They called me about a recall and got me in fast and the service was complete very fast. More

by emilybolek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
October 01, 2022

Overcharged because it was a fleet vehicle. Wanted a tire rotation and did not rotate my tires. Did not indicate why the tires were not rotated. Third visit with the same result on my company v More

by Kevin Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Briana
Oct 01, 2022 -

Kevin Mac responded

Overcharged and does not do complimentary work unless asked why they didn’t do it. I have always understood that tires are rotated with each oil change so that is what I want done. If it’s not doing to be done unless I complain, then done say it’s complimentary.

September 30, 2022

The employees at Betten Baker in Hudsonville are helpful, knowledgable, and personable. The shop and the waiting area are spotlessly clean. Thanks for the good service. I much appreciated the $20 coupon appl More

by MARYKJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna
September 29, 2022

Very courteous and professional. Scheduling services for my vehicle was a breeze, and the service was exceptional. More

by EWALTER1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
September 29, 2022

Grandville Flenn is great, quick and easy to work with, makes it simple, no BS from him More

by BSCHAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The techs and Glenn Schaap
September 29, 2022

I have been dealing with them since I bought my Cadillac in 2006 and my granddaughter in 1997 they have been so nice and courteous I started out in Muskegon. they make it so convenient for me. keeping me More

by ELEPHANTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
September 29, 2022

What more can you ask for, great service with friendly staff. I will definitely be a regular customer. More

by Ejones24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
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