Back

Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,005 Reviews

2,005 Reviews of Baker Buick GMC Hudsonville - Service Center

Sort by
March 08, 2023

This dealership worked on my vehicle for a few days and figured out what was wrong with it. The only frustrating part was not having a loaner vehicle while they had my vehicle in the shop for a few days. More

by AJager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and for sharing feedback on how we can improve your experience moving forward!

March 07, 2023

The dealership and all employees were professional, courteous and very friendly. The service was completed on time. More

by MARLEYDA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your kind feedback and review!

March 07, 2023

Excellent service on my car and was completed by the expected time. Staff was very professional. More

by estherjeanfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear this! Thank you for your review!

March 07, 2023

The service department was very helpful. I was actually amazed that they did a safety inspection when I brought my vehicle in. Also, it was nice that they informed me if the free oil change More

by ROGERSTRICKFADEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

Happy to hear that they were able to inform you about your free oil change! Thank you for your review!

March 07, 2023

They did a great job. The recall service was done and the truck was back on the road in less than the quoted time. More

by Davidjensing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne
Mar 07, 2023 -

Davidjensing responded

Great work

March 07, 2023

I did not like how the person responded to a question I presented. Thank you More

by DESHAWN.DAVIS88
Recommend Dealer
No
Employees Worked With
Caroline
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your feedback to help us improve - we will ensure that it is brought to the attention of management.

March 07, 2023

Communication was poor. After approving the part order, I had to call to get an update after 2 weeks of no contact, only to find out the part on order was discontinued. Then More

by PHIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

Hello, we will ensure that your feedback and experience is brought to the attention of management so that it may be addressed and improved on for the future. Thank you.

March 06, 2023

I have been very pleased with your service center and their honesty. I had a bad experience at a Holland dealer and luckily I spoke to your people and the issue that I had at the time was a warranty cov More

by BOOKGSJKQUILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Since I have been coming to you folks, I have felt with all of them. They are ALL very good.
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to hear that we were able to save you from a $900 payment! Thank you for your review!

March 06, 2023

Brianna is always very helpful and cheerful. She takes good care of us when we need to schedule the service and follows up promptly. A pleasure to work with! More

by marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

We love to hear this kind of feedback about our team! Thank you for your review, Marion!

March 06, 2023

The service was Great I would recommend this dealership. Briana is very helpful and super easy to work with. More

by INFO@SPANKYSCOLLISION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Mar 10, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review, we appreciate your recommendation!

...
174
...