Baker Buick GMC Hudsonville - Service Center

I have been working with my Service Advisor, Briana, for a long time now. I am very pleased with her. She is always cheerful and has the information that I need. SHe is very thorough. a long time now. I am very pleased with her. She is always cheerful and has the information that I need. SHe is very thorough. More

Service was fast. Update in service was prompt. Found issues were conveyed. Great job! Thank you Update in service was prompt. Found issues were conveyed. Great job! Thank you More

No hassle. Straight up front. Willing to work with us. Really appreciated the treatment of the used car salesman team. Straight up front. Willing to work with us. Really appreciated the treatment of the used car salesman team. More

They charged $118 for a basic oil change because they put an additive in without asking me. Lowest level oil change was $118. I definitely should have been asked before adding the additive. I called to ta an additive in without asking me. Lowest level oil change was $118. I definitely should have been asked before adding the additive. I called to talk with mgr and he did not return my call. While waiting for service to be done, I tried to talk with a sales person about leasing a new car and he was quite evasive. I called 4 other Buick/Chevy dealers near us. Their cost for an oil change was $89. We will not return to this dealership in the future. More

Your service department followed up and made sure I knew what was happening and took steps to make sure that I had transportation when I drop off the car for repair. Mercidies the service manager did an out what was happening and took steps to make sure that I had transportation when I drop off the car for repair. Mercidies the service manager did an outstanding job and I had a verbal conversation about her outstanding performance.. She is outstanding at customer care. To much to type but I would welcome a phone conversation with anyone on this pleasant experience. Bert Brown More

Very professional and work was done when said. Bailee was kind and helpful and told me where to get a coffee 😊 Bailee was kind and helpful and told me where to get a coffee 😊 More

Good service and the prettiest Service Manager I have ever seen. Very nice waiting area and great coffee. ever seen. Very nice waiting area and great coffee. More

Dealership did what I needed completed quickly and in a timely manner, was very pleased with that timely manner, was very pleased with that More

About 2years ago I was looking at a truck, but it didn’t pan out. This time was different they wanted to make a deal on a new truck, pan out. This time was different they wanted to make a deal on a new truck, More

Very good service at a fair price. Knowledgeable staff who keeps you informed about your vehicle. Knowledgeable staff who keeps you informed about your vehicle. More