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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,080 Reviews

2,080 Reviews of Baker Buick GMC Hudsonville - Service Center

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July 23, 2025

Broke my filter casing during my oil change and charged me for a new one. Then made me wait 2 hours for someone to drive to the parts store to get it. My car was newly bought from a dealership, so I'm sure More

by CALEBN903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pietro Messina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

I appreciate the service provided at Betten Baker Hudsonville. Briana is especially helpful and always has been over the years with quick communication scheduling. More

by lawlessit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana - 5 stars
Jul 22, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

July 22, 2025

Was treated very well And they both when out of their to help me Thanks for all the help James Hickok More

by jhickok71
Recommend Dealer
Yes
Employees Worked With
Todd in sales and Brian's in service
Jul 23, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

July 20, 2025

Oil change was quick and easy Easy to schedule and will be coming back for sure More

by jsinke41
Recommend Dealer
Yes
Jul 21, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

July 19, 2025

I recently bought a use vehicle and had a few issues going on but they were sure to take care of the problem would definitely recommend this dealership for your next vehicle search More

by kbeisels987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete in used car sales at hudsonville location 5 star thank you
Jul 21, 2025 -

Baker Buick GMC Hudsonville responded

Hi, we appreciate you sharing your experience with us. If there was anything that we could have done to make your experience even better, please feel free to reach out and let us know! We appreciate you trusting us with your business and we hope to see you again in the future!

July 18, 2025

Great service team, my transmission shifts much smoother now. Bri was friendly and informative. Would highly recommend this shop to anyone looking for repairs on a GM product. More

by Alexander Head
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri Armano
Jul 21, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review, Alexander! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

July 18, 2025

I recently brought my pickup truck to Baker Buick GMC in Hudsonville for service, and I couldn’t be happier with the experience! The team was professional, friendly, and efficient, addressing my needs promp More

by emmjay32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review, Emma! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

July 17, 2025

The baker team always does a really good job of getting me in and out and getting everything right the first time More

by rjbrunink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

July 17, 2025

They met me with polite service. They even drove my car around for me. Thanks you More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cox
Jul 21, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review, Jon! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

July 17, 2025

I was very happy with the service and the care that was taken of my vehicle. More

by david.alan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review, David! We are so happy to hear that you had such a wonderful experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future!

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