Baker Buick GMC Hudsonville - Service Center

Online scheduling was easy, appointment date reasonable, email confirmation of appointment, service writer (Brianna) friendly and knowledgeable, and service work completed ontime. email confirmation of appointment, service writer (Brianna) friendly and knowledgeable, and service work completed ontime. More

Would have liked a call when vechiel was done. . didnt get a call till 5 hours later.. need to display sign for service department. . didnt get a call till 5 hours later.. need to display sign for service department. More

My experience was good I called before coming although I couldn't get through to anyone at first, but I called to let it be known that I needed to have my car towed there, but the tow truck driver got my ve couldn't get through to anyone at first, but I called to let it be known that I needed to have my car towed there, but the tow truck driver got my vehicle started with his jump box so I ended up driving there instead. Once I got there I explained everything to Brianna she had my battery tested which was low and replaced it with a new one in a timely manner! More

No issues did a great job. Service department very helpful and nice. Will bring back for service. Service department very helpful and nice. Will bring back for service. More

Good service, very polite and courteous at the service desk. Work was done on time. desk. Work was done on time. More

Nothing was found wrong with my truck, but I guess that’s good. The service was prompt and Emily was very accommodating and friendly. good. The service was prompt and Emily was very accommodating and friendly. More

I had an outstanding experience thanks to Emily at Betten Baker. From the moment I dropped off my vehicle, she went above and beyond to ensure everything went smoothly with my car service. She took the time Baker. From the moment I dropped off my vehicle, she went above and beyond to ensure everything went smoothly with my car service. She took the time to clearly explain what needed to be done, worked through issues with the extended warranty and answered all my questions with patience. What really stood out was her professionalism, genuine care, and commitment to quality. Emily kept me informed throughout the process. It’s rare to come across someone who not only does their job well but takes pride in going the extra mile. Thanks to Emily, I’ll definitely be coming back—and recommending this place to others. Service like this deserves to be recognized. More

Great service, very personable. Ppl are friendly and professional. Recommend your business to everyone that we know. Ppl are friendly and professional. Recommend your business to everyone that we know. More