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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,158 Reviews
Call Service Center (616) 379-4440

2,158 Reviews of Baker Buick GMC Hudsonville - Service Center

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September 10, 2025

Brought a second vehicle for a service appointment the next day & had first class service!!! Thank you Baker Service Department!! More

by stormchasertg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam -Service Advisor
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Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such an amazing experience with us! We appreciate you trusting us with your business and we hope to see you again for any vehicle needs in the future!

September 09, 2025

Dealership overcharge me. My CC was able to correct the over charge. Hard to get ahold of a person at the dealer. More

by Matt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for bringing this to our attention. We apologize for the inconvenience. If you would like to speak to someone further on this issue, please feel free to reach out!

September 09, 2025

Service did a Great Job of servicing my vehicle in a timely manner. First time going to that facility & using that location services. More

by stormchasertg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Service
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Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

We are so thrilled to learn that you had such a great experience with us! We greatly appreciate you trusting us with your business and we hope to see you again in the future for any vehicle needs! Thank you so much for the five star review!

September 09, 2025

Great customer care, quick turn around and prompt response, Bri is worth every penny spent More

by JASOND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Nichols
Report | Print
Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Hi Jason! Thank you so much for the five star review! We are so elated to hear that you had such a great experience with us and that Bri helped to make that experience even better! We greatly appreciate you trusting us with your business and we hope to see you again in the future for any vehicle needs!

September 09, 2025

Needed an appointment asap and they honored my request. Found the problem and resolved it in a timely manner. More

by NISHNABNIDJI
Recommend Dealer
Yes
Employees Worked With
Bro
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Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a wonderful experience with us! We appreciate you trusting us with your business and we hope to see you again in the future!

September 08, 2025

Service writer excellent , work was done right and on time . Would recommend this dealership service tho other people. More

by LEBERT0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Nickolas
Report | Print
Sep 08, 2025 -

Baker Buick GMC Hudsonville responded

We are so happy to learn that you had such a great experience with us! Thank you so much for trusting us with your business! We hope to see you again in the future and thank you so much for the five star review!

September 08, 2025

Promised reimbursement of 75 for not switching old plate instead issued new plate. Repair was completed but missed some minor details. Did not update after oil change. Drilled out license plate hole neglec More

by kevinscamera
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pietro Messina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for bringing this to our attention. We apologize the inconvenience. We would be happy to connect you with someone who can better help the situation. Feel free to reach out.

September 08, 2025

Service was provided promptly and courteously. The wait time was very short. Adam could speak up a bit more but he was helpful and courteous. More

by wiersmapj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We appreciate you trusting us with your business and we hope to see you again!

September 06, 2025

Great service and friendly staff but was miss quoted by a new staff member so that is a negative More

by BARBARB.J.PIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We appreciate you trusting us with your business! We apologize for the inconvenience but we hope to see you again in the future for a chance to make up for it!

September 06, 2025

Work done as expected, easy to arrange; staff very friendly and personable. Excellent communication and efficient drop-off/pick-up. More

by Gbcrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Sep 08, 2025 -

Baker Buick GMC Hudsonville responded

We are thrilled to hear that you had such a fantastic experience with us! We appreciate you trusting us with your business and we hope to see you again in the future! Thank you so much for the five star review!

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