Baker Buick GMC Hudsonville

She did an amazing job getting my truck in and repaired. She was very Professional. Very helpful and courteous. She was very Professional. Very helpful and courteous. More

My vehicle sat outside for about 20 minutes completed before I was able to leave making the entire oil change a one hour and 20 minute experience. before I was able to leave making the entire oil change a one hour and 20 minute experience. More

Always helpful and informative They are the only place I take my vehicle for service. I trust them. This is my 2nd vehicle i have purchased from them. take my vehicle for service. I trust them. This is my 2nd vehicle i have purchased from them. More

It's a great place to come and buy a vehicle, it's a great place to get service work done, and all the employees are great customer service people great place to get service work done, and all the employees are great customer service people More

Kind, courteous, and as expected. I'll be back. I always use Baker and will find a reason to see Bri again. I'll be back. I always use Baker and will find a reason to see Bri again. More

Service department was friendly and very knowledgeable about my vehicle. Work was done in a timely manner. about my vehicle. Work was done in a timely manner. More

They did a great job getting the car done that had to go to service due to a recall.Service area kept us informed on when car would be done.We have had great customer service when buying our cars at Betten. to service due to a recall.Service area kept us informed on when car would be done.We have had great customer service when buying our cars at Betten. More

We had very good service everything was explained to us Because of Ford Recall new engine Because of Ford Recall new engine More

I’ve never encountered such unprofessional, immature behavior in a business setting — let alone from sales managers. Amos Ayers and Sam Rodriguez acted like petulant children when things didn’t go their behavior in a business setting — let alone from sales managers. Amos Ayers and Sam Rodriguez acted like petulant children when things didn’t go their way. Instead of resolving concerns respectfully, both resorted to raised voices, eye-rolling, and hostile body language — all completely uncalled for. Amos in particular seemed to lose his temper at the drop of a hat, while Sam Rodriguez made it clear he had zero interest in actual customer service. They both behaved as if basic decency and accountability were beneath them. It was embarrassing, uncomfortable, and a complete waste of time. This kind of volatility and lack of professionalism is exactly why people dread car dealerships. If Betten Baker wants to preserve its reputation, it might consider hiring adults who know how to manage conflict — not throw tantrums. Steer clear. More

Okay All right I know I guess I know Yeah ? ? Okay I know Yeah ? Okay I know Yeah More