Baierl Toyota

The service department at this dealership is an absolute disaster. As a 65-year-old woman unfamiliar with mechanical terms, I asked for a clarification on a repair issue. Instead of helping me, the service disaster. As a 65-year-old woman unfamiliar with mechanical terms, I asked for a clarification on a repair issue. Instead of helping me, the service representative raised their voice and displayed anger. It’s not my fault I don’t understand technical jargon, and I found their behavior rude and unacceptable. I regret not reading the negative reviews before visiting, and I would never recommend this dealership to anyone. More

Outstanding! Lonnie is friendly, professional and kept me informed. When he saw me walk into the Service Dept he immediately said hello and told me he would be r Lonnie is friendly, professional and kept me informed. When he saw me walk into the Service Dept he immediately said hello and told me he would be right with me. An excellent associate for your dealerships. More

This dealership is completely unreliable—terrible customer service and endless delays with no updates. They clearly have no respect for their customers' time or money, and I’ll never return. Avoid customer service and endless delays with no updates. They clearly have no respect for their customers' time or money, and I’ll never return. Avoid working with them! More

They are the best in this business. Professional, efficient, very respectful, courtesy. They keep my truck up to date and running with maintenance. Professional, efficient, very respectful, courtesy. They keep my truck up to date and running with maintenance. More

Jim is a super nice guy, down to earth, helpful but not pushy, and very efficient. He worked with us on our timeline, and made the entire buying experience delightful. pushy, and very efficient. He worked with us on our timeline, and made the entire buying experience delightful. More

Alexander was honest, educated me, super respectful, polite and straight to the point. I loved an experience I don’t like and that’s adding debt. He literally gave me future advice and important informa polite and straight to the point. I loved an experience I don’t like and that’s adding debt. He literally gave me future advice and important information for my future purchases More

I had a terrible experience with the service team at Baierl. The service advisor was incredibly disrespectful, and when I tried to understand what he's talking about, he was literally ignoring me, It wa Baierl. The service advisor was incredibly disrespectful, and when I tried to understand what he's talking about, he was literally ignoring me, It was very clear that this place is out of control due to a poor management. I won’t be coming back here. More

I had a great experience with Bairel Toyota. Gavin my salesman to Marcus the sales manager. I would recommend them for your next purchase! Gavin my salesman to Marcus the sales manager. I would recommend them for your next purchase! More

This dealership has the worst service department in the state. The service advisor was extremely rude, and when I asked to speak with the service manager, who was sitting right next to his desk, he just la state. The service advisor was extremely rude, and when I asked to speak with the service manager, who was sitting right next to his desk, he just laughed and said, "She's busy," like they didn’t care at all. I will never return to this place. More

I can't comprehend how this kind of behavior is tolerated at this dealership! It's baffling that they're still in business and haven't gone bankrupt given their abysmal customer service. Their service depart at this dealership! It's baffling that they're still in business and haven't gone bankrupt given their abysmal customer service. Their service department is a nightmare to deal with. Avoid this location at all costs. More