Baierl Subaru

Outstanding Bought two Subarus from Beverly,she knows the product well and is a pleasure to work with. I would recommend her to anyone looking for a Subaru Bought two Subarus from Beverly,she knows the product well and is a pleasure to work with. I would recommend her to anyone looking for a Subaru More

Great service! Love the service and appreciate their attitude and flexibility. I highly recommend the dealership based on the service Dept. I ave always had better Love the service and appreciate their attitude and flexibility. I highly recommend the dealership based on the service Dept. I ave always had better experiences here than other places More

Bad wheel alignment I discovered that my 2016 car would not pass inspection due to a bald tire resulting from the alignment being out of whack. My mechanic suggested brin I discovered that my 2016 car would not pass inspection due to a bald tire resulting from the alignment being out of whack. My mechanic suggested bring the car to the dealer to see if Subaru would discount the price of 4 new tires. Brandon made no promises but said he'd do his bet for me, and gave me a loaner car so he could keep my car overnight. The next day I emailed him scans of two previous tire rotations I'd had performed during my 17 months of ownership. The upshot was that Subaru paid for a new wheel alignment and agreed to only charge me 50% of the usual price for 4 new tires. I was very satisfied! More

Relaxed, respectable experience The asked what I wanted, didn't tell me what I needed. Gave me time to make decisions independently without pressure. Explained everything thoroughly. The asked what I wanted, didn't tell me what I needed. Gave me time to make decisions independently without pressure. Explained everything thoroughly. Respectful and professional. More

Worked with us to get a new car at our price Friendly and helpful. Great experience overall. Spoke with John when first looking at trading in 2010 Forrester for new one. He emailed us multiple ti Friendly and helpful. Great experience overall. Spoke with John when first looking at trading in 2010 Forrester for new one. He emailed us multiple times regarding our interest and a revised quote from a manager, Ryan Shank. We stopped by on a day when neither John or Ryan were there and Pat helpers as well as Lori and the managers there that day. Like the delivery specialist idea and Ryan did a great job. More

Outstanding! Even though I didn't have an appointment, my problem was taken care of in an efficient and professional manner. Kayla went above and beyond and I tha Even though I didn't have an appointment, my problem was taken care of in an efficient and professional manner. Kayla went above and beyond and I thank her. As always, service was excellent. More

Inspection It was easy to set up my appointment. Right in and out everyone was friendly. I appreciated having my car washed. Everyone seemed kind and courtesy. It was easy to set up my appointment. Right in and out everyone was friendly. I appreciated having my car washed. Everyone seemed kind and courtesy. More

Brandon was Exeptional Brandon did a great job of following my repair through the end. He worked around my schedule and helped get the repair done fast and effectively. You Brandon did a great job of following my repair through the end. He worked around my schedule and helped get the repair done fast and effectively. You have a great team there at Baierl Subaru. More

Maintenance of vehicle Darren Dittmar was excellent in providing service, answered all my questions and explained what needed to be done. I would recommend him to my friend Darren Dittmar was excellent in providing service, answered all my questions and explained what needed to be done. I would recommend him to my friends. More

Employees go out of their way to be helpful Took my car in for inspection and two minor repairs (reinstall a panel under the dashboard on passenger side; door seals coming loose). Easy and effi Took my car in for inspection and two minor repairs (reinstall a panel under the dashboard on passenger side; door seals coming loose). Easy and efficient to make appointment; no waiting once at the dealership. Brandon explained to me that what I called door seals were an add on that the prior owner must have installed, and recommended to just remove, which I agreed too. He made sure I knew what the charge would be -- $20.00, which ended up being only $10 since I had a thank you coupon. Waiting room is comfortable, and got my car back pretty promptly, all nice and shiny clean. More