Baierl Subaru
Pittsburgh, PA
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Service Review Courteous, and quick. In addition, the price was not high given the work that was done. I am not sure of the employees that I worked with so I selec Courteous, and quick. In addition, the price was not high given the work that was done. I am not sure of the employees that I worked with so I selected anyone since I could not submit my review otherwise. More
Car purchase Second time to purchase a new car. Came back because the car is superior and the service excellent. Having a dedicated person to explain the technolog Second time to purchase a new car. Came back because the car is superior and the service excellent. Having a dedicated person to explain the technology and then offer a second review is great More
Intelligent Salesman We bought a great used Subaru Impreza. Mike Goessler knew everything that there was to know about the vehicle and provided answers to all of our ques We bought a great used Subaru Impreza. Mike Goessler knew everything that there was to know about the vehicle and provided answers to all of our questions. The entire process was hassle free. More
Excellent service I recently had my car in for service and was able to use the Express Service for an oil change and new battery. The facility looked a bit busy on my a I recently had my car in for service and was able to use the Express Service for an oil change and new battery. The facility looked a bit busy on my arrival and yet my services were completed as promised in about 30 minutes. What I like most about Baierl Subaru's service is the staff. They are always very friendly and explain the details for the work being done on the vehicle. I highly recommend this facility! More
Customer Care Kayla in Service is kind, professional, knowledgeable and fun. She showed that she cared about my concerns and that is important to me. She always giv Kayla in Service is kind, professional, knowledgeable and fun. She showed that she cared about my concerns and that is important to me. She always gives me excellent service. John in sales was candid and professional and knowledgeable of the vehicle that I purchased. Ryan walked me through the features of my new Crosstrek and he was patient and so knowledgeable. I am looking forward to our next appointment in two weeks. More
New Purchase I was looking to buy a new vehicle and already had in mind what I wanted and I search online for my specific Subaru Forester 2018 color blue and with I was looking to buy a new vehicle and already had in mind what I wanted and I search online for my specific Subaru Forester 2018 color blue and with a remote starter. I received emails from both Jim and Bob and I told them the specifics I wanted in my vehicle and they were able to get me the one I wanted and it arrive early at the dealership earlier than what I expected. More
Just What was Necessary I brought my wife's Outback for service. I do not drive it often and have enough on my mind without keeping track of when which services is due on her I brought my wife's Outback for service. I do not drive it often and have enough on my mind without keeping track of when which services is due on her car. So, I asked that the service just do whatever was necessary. I was very pleased upon picking up the car that no service was needed at resent, beyond oil change and tire rotation. As well, I had told about a slow leak n one of the tires. Again, no repair was undertaken, as the tires had only a little remaining tread. I cannot remember the last time I brought a car into a dealer service department and find they were actually interested in saving me money! The next service is not due for 10,000 miles (more than the car is driven in a year). The tires will soon need replacement, so Brandon decided it was not worth the cost of removing the tire from the rim. In sum, this visit went a long way toward establishing a basis for trust in the Baierl Subaru service department. In many prior settings with many dealer service shops, trust was in very short supply and I often felt ripped -off. This is quite a reassuring good start. More
John Robinson is good The service is quick and easy. John is pretty good and helps with problems. The waiting room is clean and the Internet was ok. Often you have snacks w The service is quick and easy. John is pretty good and helps with problems. The waiting room is clean and the Internet was ok. Often you have snacks which is nice but not necessary. Water was good. I appreciate John remembers my car and knows it’s record More
State Inspection Service Techs are pleasant, and explain repairs fully. If service is not necessary, they are upfront about those repairs as well. They also review se Service Techs are pleasant, and explain repairs fully. If service is not necessary, they are upfront about those repairs as well. They also review services with the customer after repairs have been completed. More
Tire Change I had gone to Baierl Subaru for a tire issue. The consultants were very helpful. I worked with Gary Zonghetti & his supervisor . I had a wonderful exp I had gone to Baierl Subaru for a tire issue. The consultants were very helpful. I worked with Gary Zonghetti & his supervisor . I had a wonderful experience, they not only provided me with excellent advice but also provided me a loaner car until the new tires came in. More