Baierl Subaru
Pittsburgh, PA
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Minor engine repair, due to interior check engine light. As always - Baierl Subaru's service team - made my service experience, as effective, efficient, informative, and pleasurable, as possible. During my m As always - Baierl Subaru's service team - made my service experience, as effective, efficient, informative, and pleasurable, as possible. During my most recent visit to the Dealership, for minor engine repair - about five service employees, that I was able to see - not counting the employees behind the scenes, such as mechanics/technicians - worked together as a team, to satisfy my service needs. Good culture. Morale seems high. More
New car Extremely knowledgeable and friendly staff. It made the experience of buying a new car enjoyable and not stressful like my prior experiences at other Extremely knowledgeable and friendly staff. It made the experience of buying a new car enjoyable and not stressful like my prior experiences at other dealers. More
Great speedy service The first maintence for my new car went great. Friendly, fast, and professional service in a clean and comfortable environment. No worries for my next The first maintence for my new car went great. Friendly, fast, and professional service in a clean and comfortable environment. No worries for my next visit. More
Oil change Baierl Subaru’s express service was very fast and thorough as they looked over my car for any miscellaneous issues,bulbs etc. They even fixed a proble Baierl Subaru’s express service was very fast and thorough as they looked over my car for any miscellaneous issues,bulbs etc. They even fixed a problem with my heat shields that were making noise. More
Excellent service, great customer service reps I had scheduled service appointment and was really glad that i did so. Their walk in service was full and the wait was long. I only wish their service I had scheduled service appointment and was really glad that i did so. Their walk in service was full and the wait was long. I only wish their service desk area was a little larger, as it seemed very crowded when signing/checking in. Also, lounge area seems to lack enough seating for the times when it is really crowded. More
Check engine light Requested service for check engine light and an overall review of maintenance needs as I intend to pass this car on to my son. Was greeted pleasantly Requested service for check engine light and an overall review of maintenance needs as I intend to pass this car on to my son. Was greeted pleasantly by Darren as I pulled in. He called me later in the day to report on the car and assisted in determining what work to proceed with and what I could delay and explained the car would not be ready for another day. When I picked up the car, he explained that a part had been ordered that I would need to return for and pointed out that the vehicle was overdue for inspection. Darren genuinely cares about his customers. More
Got the car inspected They took my car in at 8 am and was done in the time they told me. Answered my questions and explained the items found. And showed me the tire dept They took my car in at 8 am and was done in the time they told me. Answered my questions and explained the items found. And showed me the tire depths. More
The man who waited on me was super!! A very nice young man called me to say that my car was ready. He was very friendly and up beat. Then, when I picked up my car, he waited on me immed A very nice young man called me to say that my car was ready. He was very friendly and up beat. Then, when I picked up my car, he waited on me immediately and brought my car to me. Not only had my car been serviced, it had also been washed! What a nice surprise!! I appreciate the great service. More
Extra Effort I requested a service that took a great deal of time. They went above and beyond to help me. This is not the first visit where they have done al I requested a service that took a great deal of time. They went above and beyond to help me. This is not the first visit where they have done all that they could to accommodate me. More
Positive experience Staff were helpful, friendly and informative. Staff were helpful when discussing options, pricing and details about the vehicle. Positive buying exper Staff were helpful, friendly and informative. Staff were helpful when discussing options, pricing and details about the vehicle. Positive buying experience and liked the test drive. More