Back Roads Automotive

I purchased a used truck from Jay and was very pleased with his patience and willingness to find me the perfect truck for my needs. Jay was always polite and professional as well as prompt with our schedu with his patience and willingness to find me the perfect truck for my needs. Jay was always polite and professional as well as prompt with our scheduled appointments. He would be ready to show me vehicles and always had all the required information that was needed for each vehicle. My questions we're often answered before I even asked. The dealership was also very professional and clean. I would and have recommended Jay Sawyer to all my friends and family and I would definitely use Jay to purchase my next vehicle. More

Buying a used car can be a daunting task at best, finding "the one" that meets the needs of its driver. Our experience was very pleasant at Great Bridge Auto Sales because our salesman was knowledgeable and "the one" that meets the needs of its driver. Our experience was very pleasant at Great Bridge Auto Sales because our salesman was knowledgeable and understood our needs. More

This dealership was both professional as well as laid back and friendly.They were very nice and willing to work with us. My husband and I thoroughly enjoyed our experience here and would gladly recommend back and friendly.They were very nice and willing to work with us. My husband and I thoroughly enjoyed our experience here and would gladly recommend their service. More

I was looking to trade in my truck that had a blown turbo. The sales man did everything he could that day to make it happen but we couldnt come to a deal. The next day I recieved a call asking if they turbo. The sales man did everything he could that day to make it happen but we couldnt come to a deal. The next day I recieved a call asking if they could tow the truck to the lot and have thier mech. look at it. I was told that it not cost me a penny and that if no deal was made they would then tow the truck back to my home. I agreed to this. The truck was picked up, a low ball offer made, and I rejected the whole deal. I was told that my truck would be delievered that evening or early the next day. Well, the truck never made it to my house that evening nor the morning after. When I called to ask where my Truck was I was passed around the office like no one had a clue on what I was talking about. I started to get angry when the owner got on the phone... told me my truck was a piece of junk and that his tow truck driver was in North Carolina. I told him his company made a deal with me, that this was no way to do someone and his reply was "Well what are you going to do if I dont deliever it today." Well there are many things that I would like to do but trash like that isnt worth me going to Jail over. Long story short he then told me hes not bringing my truck back and that I need to pay to have it towed. Also, saying that if I called back he would press harassment charges on me......... This was a grand place to try to do business with! More

Initially talked to Tim via email, I came in and he was off. Tyrone waited on us and was very professional and valued my time. Brian was the person that got our loan approved, in and out in about two hours off. Tyrone waited on us and was very professional and valued my time. Brian was the person that got our loan approved, in and out in about two hours. No high pressure and Brian had my loand approved with two different banks, Easy place to do bussiness, with fair prices. The only thing that I didn't like was the processing fee, which is why I didn't give a 5 rating all the way around More

I was so nervous to buy my first car but Nick and Brian were such a great help! I love my car and will definitely go back Great Bridge auto for my next purchase! were such a great help! I love my car and will definitely go back Great Bridge auto for my next purchase! More

Overpriced big time show one price on auto trader then another when you show up. This dealer is a ripoff!! Don't waist your time any good reviews must be from staff or friends. I was on the lot for 45 mi another when you show up. This dealer is a ripoff!! Don't waist your time any good reviews must be from staff or friends. I was on the lot for 45 mins and someone came to talk to me. asked why it was one price on auto trader 9,000 but when I got there it was 17,000 really a 8,000 price hike! it was a special deal for some other day???? More

I do not recommend dealership to anyone. the manager is very a no he has no respect for other peoples feeling. I bought a car didn't even have the car one day and head gaskets went out on the car I repeat very a no he has no respect for other peoples feeling. I bought a car didn't even have the car one day and head gaskets went out on the car I repeat I do not recommend anyone to buy cars from Great Bridge auto. yo they are fraught and they sell a bunch of lemons . it should be called Great Bridge lemon auto lot More

I got a great deal on a used Scion tC. Kyle is very personable and helped me pick out the perfect car for me. Brian had me in and out of finance quickly and with a great rate and payments I can afford. personable and helped me pick out the perfect car for me. Brian had me in and out of finance quickly and with a great rate and payments I can afford. I would definately recommend them to friends and family. More

look my complaint is truly my bad for not having checked it my self, but i have to say im not impressed here. i recently purchased a 2006 Chrysler Town and Country. great car, well during the test drive i n it my self, but i have to say im not impressed here. i recently purchased a 2006 Chrysler Town and Country. great car, well during the test drive i noticed that the check engine light was lit. after our test drive during our 4 hour wait for the techs to overview the vehicle. the result was that nothing was wrong and the light was not coming on any more. so finally after all is said and done. we bought the car and accepted that the problem was resolved. later i found our why the light was lit. there was no oil in the car, about half a quart. (required 4) matter of fact the dipstick didnt even register an oil level due to this problem. my bad for not looking more into the problem, but how much damage has been or could be done due to a lack of lubrication. oh yeah and later i found out that they never paid some fees to the DMV so now were stuck doing this, when it was clearly stated they would cover it (via our bill of sale) all im saying, is they are slow, shady and full of it! for this i give a low rating More