Back Roads Automotive
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Went looking for a Van to suit our growing family and was very pleased at how caring and considerate everyone was. Nick worked with us in finding the van that was right for us! I was amazed at how easy an very pleased at how caring and considerate everyone was. Nick worked with us in finding the van that was right for us! I was amazed at how easy and fast it all was for us; unlike a big dealer which would have you waiting for hours. We where in and out in no time at all! I highly recommend this dealer and will tell all my friends to go there.!! More
I was on the hunt for a particular car at an affordable price and I found exactly what I was looking for. As a first time buyer, I didn't know exactly what to expect but Jay and Dennis made it a comfortabl price and I found exactly what I was looking for. As a first time buyer, I didn't know exactly what to expect but Jay and Dennis made it a comfortable and exciting experience. They didn't hesitate to thoroughly answer any questions from me. I had no idea that buying a car would be this quick and easy! Most definitely worth the two hour drive. More
Jay was so helpful & nice. He was very quick to respond to any of my questions or concerns. Brian did and awesome job with the financing. I've never bought a car so fast! I highly recommend these g respond to any of my questions or concerns. Brian did and awesome job with the financing. I've never bought a car so fast! I highly recommend these guys they did a great job! More
This is the third vehicle I've purchased from Great Bridge Auto Sales for my teenagers. They have a constantly changing inventory (buy from auction daily) of vehicles. The three I've purchased have al Bridge Auto Sales for my teenagers. They have a constantly changing inventory (buy from auction daily) of vehicles. The three I've purchased have all been starter cars for my kids and have proven to be dependable and good values. I've only paid cash so I haven't had to do any finance with them. Ryan and Jay are great no "bulls&^t" sales people and Dennis makes the paperwork a snap. I would definitely recommend these guys if you are looking for a good used car. More
We had a great experience every step of the way, with Ryan Reeser. He was always helpful, and when we told him what we were looking for we found the perfect SUV for our business. I have recommended him t Ryan Reeser. He was always helpful, and when we told him what we were looking for we found the perfect SUV for our business. I have recommended him to my daughter, and we will be getting another vehicle there soon. He found the right price for us, and the financing to fit out budget. Thank you. More
my experience was pleasant with no pressure to buy. Ryan was extremely professional and honest. satisfied customer who plans to return. I will come back because it was exciting. was extremely professional and honest. satisfied customer who plans to return. I will come back because it was exciting. More
Awful place. Bought a jeep cherokee from them recently, which they said had been inspected and had no issues. Started having problems with it the very next day. All of the sudden while driving all the inte which they said had been inspected and had no issues. Started having problems with it the very next day. All of the sudden while driving all the interior and exterior lights, including the headlights, would shut off and not come back on. Imagine that while driving at night. Called the sales guy, Ryan, and talked to the manager and they both said basically sorry about your luck, you bought it your problem even though there is a warrenty mentioned on the sales papers. Took it to a separate mechanic because they refused to do anything about it, it needs a new computer, $4000, something that is obviously wrong with it and easily caught. Called the manager again, again he said you bought the car. When I bought the car there was a light on the dash that said spare tire pressure low. Ryan said he'd get the mechanics to look at it while we were filling out paperwork, afterwards he said they put some air in the spare tire, everything was good, no big deal. Well the next morning I noticed the light was on the dash again, spare tire pressure low. So I opened the compartment to take a look at the spare tire, the thing is dry rotted! Holes all in it, falling apart. How they put air in it and everything is good now is beyond me. Then on top of all that I get a call a couple of weeks later saying they can't transfer the title to me or get tags because the previous owner still has a lien on the title! All around terrible place, wouldn't recommend it to anyone, customer service here is a joke. Beware! More
I really did not have a lot of time and I was working with a budget. Ryan was patient and understanding of my situation. I was in and out in under three hours that never happens. Thank you Ryan and Brain with a budget. Ryan was patient and understanding of my situation. I was in and out in under three hours that never happens. Thank you Ryan and Brain for all of your help. I will be back for sure. More
I have visisted Great Bridge Auto Sales multiple times over the last several months looking for vehicles for myself and my son. Every time they were friendly and provided exceptional customer service. N over the last several months looking for vehicles for myself and my son. Every time they were friendly and provided exceptional customer service. Nick was amazing! He was extremely helpful in getting my out of my current vehicle, which was too small, and into a vehicle that was a better fit for my family. The entire sales team were friendly and provided excellent customer service! More