Back Roads Automotive
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Great Customer Service CJ and Brian made finding and buying my new blazer a great experience. CJ helped me find the perfect car and Brain helped get all the financing stuff CJ and Brian made finding and buying my new blazer a great experience. CJ helped me find the perfect car and Brain helped get all the financing stuff done, They made it quick and easy to get in and out - if you need a new car this is the place to go ! - thanks guys! More
Awesome Service Just bought a 2nd used car from Jay Sawyer at GBAS...Got a great deal on a nice Jeep Liberty LE for the Wifey for Valentines Day...Thanks guys it was Just bought a 2nd used car from Jay Sawyer at GBAS...Got a great deal on a nice Jeep Liberty LE for the Wifey for Valentines Day...Thanks guys it was fast and easy...No hassle...No haggleing... More
Purchase was quick and easy I saw the car on auto trader, Jay worked with us to make sure we liked it and had plenty of time to drive it and understand if the car was in good sha I saw the car on auto trader, Jay worked with us to make sure we liked it and had plenty of time to drive it and understand if the car was in good shape. Tim made the deal. Brian made the paperwork fast and easy. More
Fantastic car buying experience I was looking for a vehicle after my last was totaled in a wintery mishap. I had intended to spend the whole day looking. I decided this would be my f I was looking for a vehicle after my last was totaled in a wintery mishap. I had intended to spend the whole day looking. I decided this would be my first stop. After a quick bit of walking around i didnt really see what i wanted, but i decided to ask a salesman about what would be the best range for the payment i wanted. I found Jay. One of the best car buying experiences Ive had!! He was able to provide a range of cars in a price range that a payment would fall in well with my budget. He explained about how they get the cars they sell and armed with this new knowledge I again looked around the cars he indicated were the most reliable and in my range. And fell in love with a charcoal kia optima. After a test drive i decided this was my car. I asked about financing and explained my situation. Jay was again so very helpful in explaining and offering various options. We started the process and Jay even picked us up food while we waited from the nearby Wendys!! Overall a great buying experience and got a great car at a great value!! More
Fun fun fun!! Stress free car dealership! I was hesitated to go to the local small Dealer initially. I was narrow minded. First I hear tunes blasting as I get out of my car and I immediatel I was hesitated to go to the local small Dealer initially. I was narrow minded. First I hear tunes blasting as I get out of my car and I immediately smile. My salesman Jay Sawyer was excellent. The business Mgr. Nick informed heccoukd get me a better loan rate than my big bank and he was correct. They went out of the way to fix a small cosmetic thing that bothered me. I highy recommend Great Bridge Auto! More
Ford Escape Chase was awesome today! He made sure we were taken care of! We are thrilled to say we purchased our first family car here today! Chase was awesome today! He made sure we were taken care of! We are thrilled to say we purchased our first family car here today! More
jack legs Had a 04 Touareg price at 6500 plus tax and processing fee online then rasie the base price to 8000 When I got there.... Brook Said they had did a ser Had a 04 Touareg price at 6500 plus tax and processing fee online then rasie the base price to 8000 When I got there.... Brook Said they had did a service on it but couldn't provide any of such proof of service after talking to shop guy it was only service when they first received the vehicle last year... Bad business... I would buy a tricycle from this dealership. I know this is only one comment and I'm only one person but please find a more professional dealer to buy from. More
very good customer service Chase and Brian were very helpful. Chase in particular worked hard to solve a few problems with the vehicle which were resolved to my satisfaction. I Chase and Brian were very helpful. Chase in particular worked hard to solve a few problems with the vehicle which were resolved to my satisfaction. I drove away a satisfied customer. Thank you More
Lied to me about the rim and transmission went in 2 months I went to talk to them yesterday and the manager (Lannin) started yelling at me, he was calling me crazy, he was flicking his pen so hard that it got I went to talk to them yesterday and the manager (Lannin) started yelling at me, he was calling me crazy, he was flicking his pen so hard that it got thrown one time, even the finance manager guy was standing there like oh my god I can't believe he's talking like this (the look on his face ). He was smirking at me, shrugging his shoulders all because I was talking about my experience how I trusted them and they lied to me. He was like I've never even seen you before and I was like dude you're the one who helped me get my loan. I sat in your office for like an hour. So rude they are mean I'm telling you don't think I'm not kidding, hateful. I can't believe he was yelling at me I said why are you yelling at me because I have to come out my pocket like $900 a week after Christmas three days after rent and two weeks before my next truck payment he said because you're crazy, you're acting crazy. I was like what how am i acting crazy and then I started calling out all the stuff he was doing and he got mad and walked out and said he wasn't talking to me anymore. Like a little kid. I told him about the experience with the cracked rim about how I mentioned it the day I got it and they lied to me and when I found out they lied to me I tried to contact them, he smirked at me. I could not believe that. I told him I asked the guy Nick for a new inspection because I knew the rim was not legit and I was straight up told no and when I told the manager this he said you know what you should have done and I said what told yall no. He said yep you should have said nope and not bought the truck. More
Ford Expedition Cool looking truck. Chase and nick were very helpful willing to work with me. Truck seems mechanically sound. Overall good experience. Thank you Chase Cool looking truck. Chase and nick were very helpful willing to work with me. Truck seems mechanically sound. Overall good experience. Thank you Chase and Nick. More