Back

Back Roads Automotive

Chesapeake, VA

3.6
543 Reviews
Mission: Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would our family, helping them meet their transportation needs. By achieving our goal, we can create an environment which fosters continued growth and recognizes the contributions of our employees and we will encourage our team members to succeed and to improve themselves. We will create a fun, friendly and family atmosphere. We will create and maintain a presence in the community. We will be active in local and regional organizations and activities. We want to be your life-long provider of vehicle sales and service products. We are “Dedicated to Quality, Committed to Excellence.” Guiding Principles: Quality and Value Come First: To achieve customer satisfaction, the quality and value of our products and services are our number one priority. Customers are the Focus of Everything We Do: Our work must be done with our customers in mind, providing better products, better services, and better overall value than our competitors. Continuous Improvement is Essential to Our Success: We must strive for excellence in everything we do, in their value and in our services, our human relations, our competitiveness, our profitability, and our attitude towards excellence. Employee Involvement is Our Way of Life: We are a team. We must treat each other with trust and respect. Integrity is Never Compromised: The conduct of our company must be pursued in a manner that is socially and legally responsible, and commands respect for its integrity and all goods and services will be warranted on this basis. Our doors are open to men and women alike, without discrimination and without regard to ethnic origin or personal beliefs.
Contact Dealership

343 N Battlefield Blvd

Chesapeake, VA

23320

Directions

By Type

Showing 543 reviews

July 25, 2016

Buying a vehicle Very good personality, legit, honest, a good salesman. Dain is the man to go to when shopping for a vehicle. I saw the vehicle I wanted almost immedia More

by Millertyme125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dain McFee
Jul 27, 2016 -

Back Roads Automotive responded

Thanks for the great review . Dain does a great job working with and taking care of his customers . Thanks for your business .

July 25, 2016

Horrible If you buy a vehicle from them and they tell you they are going to do something make them have it in writing. It took me a week to get my car. Then C More

by jackup dealership
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chase Renshaw
July 24, 2016

Fantastic prices! Great Bridge Auto has an excellent inventory of new and used vehicles. Their sales personnel are professional, knowledgeable, and courteous. When you More

by Car 4 Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Thorne, Jay Sawyer, Jay Sawyer, CJ Thorne
Jul 25, 2016 -

Back Roads Automotive responded

What a nice review . Thanks for taking the time out of your busy schedule to write this . have a great week !

July 23, 2016

Great customer service!!! Came in early and they were patient with me while it took forever to get my approval from my bank.... They was able to get my car loan issues taken ca More

by Jmillz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dain McFee
Jul 23, 2016 -

Back Roads Automotive responded

Thanks for the nice review . Enjoy your new tundra . Hope to see ya next time for an escalade!! Nice meeting you and your family and thanks for your service !

July 22, 2016

Straight to the point...Make My Dealership Great Sales Auto As with every one else in the Hampton roads area when my car broke down i needed one fast and didnt want to play around. You cant get around in this More

by Coast9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Paasch, Nick Carroll, Dain McFee
Jul 22, 2016 -

Back Roads Automotive responded

We really appreciate the stunning review. Thanks again for choosing us again for your purchase . Thanks for all the friends and family you send our way . Let us know if we can help in any way in the future .

July 20, 2016

Best Car Dealership I think this is by far the best car dealership I have been to great customer service, they definitely work with you & your budget. All the employees w More

by Akeem757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Korich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dain McFee
Jul 20, 2016 -

Back Roads Automotive responded

What a great review and a great customer . We love doing business with such fun people . Thanks again !

Jul 21, 2016 -

Back Roads Automotive responded

Thanks for the great review. It always makes us happy to read these great reviews .Thanks again for your business . Hope to see you for your next car.

July 19, 2016

it was amazing The guy that helped us was absolutely helpful and his name was dain mcfee. He did just about everything and more to help me. He even went to the inspe More

by nikkiipee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dain McFee, Tom Roberson
Jul 20, 2016 -

Back Roads Automotive responded

Wow ! What a super review ! Enjoy your new Rav 4 . And we hope to see you again for your next vehicle.

July 19, 2016

Amazing Service We had an amazing experience! Our dealer took time to help put us in a vehicle that was going to give us performance and longevity for our dollar. He More

by Lenabean23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dain McFee
Jul 20, 2016 -

Back Roads Automotive responded

Thanks for the stunning review . We appreciate your business and hope to see you again in the future .

Jul 21, 2016 -

Back Roads Automotive responded

We love to hear great reviews . Welcome to the Great Bridge Family . Thanks again for the business.

July 18, 2016

Quick, honest and genuine customer service Today is Monday. Saturday, I googled used cars, and Great Bridge auto sales was one result. I scrolled their used cars, and found a couple I liked. Th More

by john1965tl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Korich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dain McFee
Jul 18, 2016 -

Back Roads Automotive responded

Thanks for the very thoughtful review .We try and respond to all customers in a timely fashion. We really appreciate your business and hope to see you again in the future .

July 16, 2016

Great We had a great experience at Great Bridge Auto Sale. Chase and Nick were very helpful, and friendly. Would definitely recommend this dealer. Awesome More

by Ivanmtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carroll, Chase Renshaw
Jul 18, 2016 -

Back Roads Automotive responded

Thanks for the great review. Enjoy your new vehicle

...
38
...