Back

Back Roads Automotive

Chesapeake, VA

3.6
543 Reviews
Mission: Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would our family, helping them meet their transportation needs. By achieving our goal, we can create an environment which fosters continued growth and recognizes the contributions of our employees and we will encourage our team members to succeed and to improve themselves. We will create a fun, friendly and family atmosphere. We will create and maintain a presence in the community. We will be active in local and regional organizations and activities. We want to be your life-long provider of vehicle sales and service products. We are “Dedicated to Quality, Committed to Excellence.” Guiding Principles: Quality and Value Come First: To achieve customer satisfaction, the quality and value of our products and services are our number one priority. Customers are the Focus of Everything We Do: Our work must be done with our customers in mind, providing better products, better services, and better overall value than our competitors. Continuous Improvement is Essential to Our Success: We must strive for excellence in everything we do, in their value and in our services, our human relations, our competitiveness, our profitability, and our attitude towards excellence. Employee Involvement is Our Way of Life: We are a team. We must treat each other with trust and respect. Integrity is Never Compromised: The conduct of our company must be pursued in a manner that is socially and legally responsible, and commands respect for its integrity and all goods and services will be warranted on this basis. Our doors are open to men and women alike, without discrimination and without regard to ethnic origin or personal beliefs.
Contact Dealership

343 N Battlefield Blvd

Chesapeake, VA

23320

Directions

By Type

Showing 543 reviews

September 19, 2018

Great Experience at Great Bridge Auto Sales AKA Wine Motors The kindness that Tom the sales manager showed us when we just stopped in to look at a vehicle made such an impression, we came back the very next day More

by Ginger Wilson-Damron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ford
September 19, 2018

easy peasy This was an easy transaction. I discovered the vehicle I was interested in on Wines website and the internet sales team set an appointment for me to More

by Doug Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stickle
September 19, 2018

Truck sale Actual sale went extremely well. Only problem encountered was with outside work done that took longer than anyone expected. Highly recommend Wine Au More

by Jesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Korich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stickle
September 19, 2018

Caring, Efficient, Knowledgable Customer Service Dealing with Mike Stickle was an awesome, effortless experience. I was able to get my daughter her dream car (for now), and trade in her truck without More

by Sports Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stickle
September 19, 2018

Mike was so informative and went out of his way Mike is great. He went out of his way to find the right car for my budget. No hassell. He is very straight forward and a pleasure to deal with..and More

by Sheyh1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Korich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wine, Mike Stickle, Tracy Williams
September 19, 2018

Great customer service and outstanding selection of vehicle! I thoroughly enjoyed my experience with Wine Automotive. Mike Stickle our salesman and Brian Khorich, finance manger, did an excellent job in making t More

by SuperCed92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Korich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stickle
September 18, 2018

I had great service, friendly people I bought a 1500 silverado, there guys were professional and you can beat the speedy service and hospitality. I would definitely buy and referral custo More

by Extraonions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stickle
September 18, 2018

Trustworthy and easy Typically I dread working with auto dealers but the team at Wine Automotive was able to answer every question had truthfully without worrying if I wou More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carroll, Tyrone Houston
Sep 18, 2018 -

Back Roads Automotive responded

Thank you so much for taking the time to leave us a review, we appreciate you and allowing us to earn your business. Tyrone is wonderful and we're so happy to have exceeded your expectations. Enjoy that beautiful car!!

September 07, 2018

Quick, detail oriented, friendly Quick and accurate service...friendly staff, detail oriented throughout the whole process.... will go back in the future for my car buying purchases.. More

by Oogie6788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carroll, Chris Ford
September 07, 2018

A Success I had a great experience with Wine automotive! My sales consultant (Mike) made the wait worth it! I have a beautiful car & I love everything about it. More

by TianaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carroll, Jeff Wine, Mike Stickle
...
21
...