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Back Roads Automotive
Chesapeake, VA
543 Reviews
Mission:
Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would our family, helping them meet their transportation needs.
By achieving our goal, we can create an environment which fosters continued growth and recognizes the contributions of our employees and we will encourage our team members to succeed and to improve themselves. We will create a fun, friendly and family atmosphere.
We will create and maintain a presence in the community. We will be active in local and regional organizations and activities. We want to be your life-long provider of vehicle sales and service products. We are “Dedicated to Quality, Committed to Excellence.”
Guiding Principles:
Quality and Value Come First: To achieve customer satisfaction, the quality and value of our products and services are our number one priority.
Customers are the Focus of Everything We Do: Our work must be done with our customers in mind, providing better products, better services, and better overall value than our competitors.
Continuous Improvement is Essential to Our Success: We must strive for excellence in everything we do, in their value and in our services, our human relations, our competitiveness, our profitability, and our attitude towards excellence.
Employee Involvement is Our Way of Life: We are a team. We must treat each other with trust and respect.
Integrity is Never Compromised: The conduct of our company must be pursued in a manner that is socially and legally responsible, and commands respect for its integrity and all goods and services will be warranted on this basis. Our doors are open to men and women alike, without discrimination and without regard to ethnic origin or personal beliefs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 543 reviews
February 03, 2019
I’m impressed From my experience, Wine Automotive is different from other dealerships. They went above and beyond and exceeded our expectation. The price is right. From my experience, Wine Automotive is different from other dealerships. They went above and beyond and exceeded our expectation. The price is right. Plus they do have a warranty, I love it! I’m also impressed by their competitive in house financing, in house detailing and mechanic shop. All in one service that allowed me to drive my car out of the shop worry free. Special thanks to Kim. More
by KellyW
Employees Worked With
Kim Brown
February 02, 2019
Great Buying Experience Bought a Lexus SUV on 2/1 and was greeted by owner Jeff Wine and had a very pleasant buying experience with both Shawn Woodlen and Jay Sawyer. I foun Bought a Lexus SUV on 2/1 and was greeted by owner Jeff Wine and had a very pleasant buying experience with both Shawn Woodlen and Jay Sawyer. I found a couple small issues my first day but Owner Jeff Wine they would be taken care of Monday. If you need a vehicle give these guys a try. More
by ZantiGM
February 02, 2019
Best car buying experience. Everyone there was amazing, from our salesman to the financing department. They made it so easy and definitely get your the best deal for your budget. Everyone there was amazing, from our salesman to the financing department. They made it so easy and definitely get your the best deal for your budget. We will be coming back for anymore of our car needs. More
by Leahsmom11
January 30, 2019
Car sales the way it should be Had a great experience at Wine Automotive. What a great addition to the Coastal Virginia auto market. Everyone I worked with was great. No high-pr Had a great experience at Wine Automotive. What a great addition to the Coastal Virginia auto market. Everyone I worked with was great. No high-pressure sales - just a group of folks who wanted to make sure I got the right vehicle for me. Shout out to Shawn and Brian. Thank you so much for working with me to get this deal done. And thanks to Mr. Wine for taking the time to shake my hand and introduce himself. It was nice to meet the owner. It is obvious he really cares about how his business works with folks. Highly recommend. More
by Vbdave26
January 25, 2019
Great experience, trustworthy people Mike Stickle went above and beyond to help me find the perfect truck to suite my needs as well as wants. I needed a work truck, I wanted a pretty one! Mike Stickle went above and beyond to help me find the perfect truck to suite my needs as well as wants. I needed a work truck, I wanted a pretty one! LOL! Tonight I went home with everything I needed and wanted, I couldn’t be happier! This truck is going to look great with my hot pink trailer behind it! Thanks again Mike. This may have been the first truck I’ve gotten from you, but it most definitely won’t be the last! P.S. Thanks for sharing your spring roll when I was hangry! More
by Bubbles
January 12, 2019
Bought my first car! Mike and the staff at Wine was very knowledgeable and honest when helping me find a car. They helped find me the perfect fit for my needs and put me i Mike and the staff at Wine was very knowledgeable and honest when helping me find a car. They helped find me the perfect fit for my needs and put me in my first car with no second thoughts. More
by smit2092
December 31, 2018
Mike helped me out in a great way! I would recommend him! I came in needing a vehicle. Mine was old and it was time to upgrade. I spent a short while there, saw some vehicles, and found one that caught my eye I came in needing a vehicle. Mine was old and it was time to upgrade. I spent a short while there, saw some vehicles, and found one that caught my eye. I drove it and loved how it handled. Unfortunately it was out of my price range. But Mike hooked me up. He even showed me price dealings he would have had at market and, man, did I get a great deal! I would say to all my fellow first responders, teachers, and anybody else in the military or otherwise that y'all should come here. He really is a stand-up guy. He will work with you and he knows his stuff. More
by KielP91
December 29, 2018
Chevy malibu Mike was extremely helpful. I got a great deal, a wonderful car, and a payment plan that I can work with on low income! The process went faster than I Mike was extremely helpful. I got a great deal, a wonderful car, and a payment plan that I can work with on low income! The process went faster than I thought it would, and the Wine Automotive associates took care of everything else for me, no stress. More
by Beth1329
Employees Worked With
Mike Stickle
December 28, 2018
Painless Mike is freakin awesome. Jay too. They both worked really hard not just to get me a great deal, but to get me the deal I wanted on the car I wanted. M Mike is freakin awesome. Jay too. They both worked really hard not just to get me a great deal, but to get me the deal I wanted on the car I wanted. Mike is the best! He's v. professional as long as v. personable. I would recommend them not only to my friends but also my own mom! More
by Jazeebelle
December 24, 2018
I feel very satisfied with this dealer, all the people who t wine auntomotive is the best dealer that I have done business with, people who work here and care about the need of the costumer and especially have g wine auntomotive is the best dealer that I have done business with, people who work here and care about the need of the costumer and especially have good cars and very good prices !! More
by Rcabrerag1125
