Back

Bachrodt Baraboo Motors - Service Center

Baraboo, WI

3.9
113 Reviews

113 Reviews of Bachrodt Baraboo Motors - Service Center

Sort by
April 12, 2021

Baraboo Motors is my first choice for sales and service. This time a set of tires for my Pacifica. Very competitive price and excellent service. More

by port1042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha F, Mariah Gooding
Apr 13, 2021 -

Bachrodt Baraboo Motors responded

Thanks for your review Dan. We appreciate your business!

February 25, 2021

Service is a joke! Gave them a list of repairs and they looked for 15 min at truck..fixed NOTHING. waited forever for them to retype my list In The system and they charged me $300. what a joke. Tried to te More

by Ljennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amber Weeks
Mar 04, 2021 -

Bachrodt Baraboo Motors responded

We are sorry you did not have a service visit with us that met your expectations. The vast majority of our customers do have a good experience, and we strive to make EVERYONE's trip to the BMG service department a good one. Our tech spent 1.6 hours, not 15 minutes on diagnosis for your vehicle for your eight concerns. To write up all of those issues does take time. However, it did not take forever. We did refund to you a portion of the amount that you paid. Again, our apologies for your less than satisfactory experience.

Mar 04, 2021 -

Ljennings responded

The fact is the truck sat in the shop for that long however your mechanic only looked at it for about 15 min. I watched my truck rhe whole time waiting figured they would be coming to tell me something and nobody came, I had to go ask. The refund...i was double charged so yeah you needed to give me a refund. So BEWARE. watch how long the vehicle is actually being worked on and ALWAYS double check your bill!

January 01, 2021

Samantha did not respond to my enquiry to schedule an oil change for my JEEP. But a sale rep did. Once he has made aware that I wanted to arrange for a oil change, that was the last I heard from them. The More

by donwepking
Recommend Dealer
No
Employees Worked With
Bart Kociecki
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2020

I've been having my cars serviced by BMG for the past several years. Bought my most recent from them too. This is a great dealer. More

by port1042
Recommend Dealer
Yes
Employees Worked With
Samantha F, Mariah Gooding, Amber Weeks
Jun 23, 2020 -

Bachrodt Baraboo Motors responded

Thank you for your kind comments!

June 18, 2020

We were camping nearby and the brakes started grinding the day before without any warning noise. We had to drive home to Burlington the following afternoon. They got it done the next day and we were so gr More

by Karrer Family
Recommend Dealer
Yes
Employees Worked With
Marv Kroeger, Samantha F, Mariah Gooding
Jun 23, 2020 -

Bachrodt Baraboo Motors responded

Thank you for your kind comments Karrer family!!

June 10, 2020

My communication was great with Tim, I was able to email him and get pointed in the right direction to take care of what I needed. More

by EricL
Recommend Dealer
Yes
Employees Worked With
Tim Seiler
Jun 23, 2020 -

Bachrodt Baraboo Motors responded

Thanks for taking time to give us a good review Eric. Glad you had a good experience communicating with Tim.

December 31, 2019

Had a very good experience buying a vehicle here. They are very helpful and most importantly they back up what they sell. I would recommend them next time you are looking for a vehicle. More

by schrades2345
Recommend Dealer
Yes
Employees Worked With
Mike Carney
Jan 09, 2020 -

Bachrodt Baraboo Motors responded

Thanks for letting others know about your BMG experience. We appreciate your business!

December 15, 2019

We came for service and drove away with a new vehicle. Great things happen when you least expect it! After having our cup of coffee, we just began to browse around and suddenly Charlie appeared and got us More

by 2ezmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Steinhauer, Charlie Simmons, Mariah Gooding
Dec 16, 2019 -

Bachrodt Baraboo Motors responded

Thank you, Ed and Helen, for another BMG purchase! We're glad you feel confident with us to make BMG your dealer, and we appreciate you coming over from Reedsburg to do your auto business. Thanks also for this fantastic review. Enjoy your brand new Renegade!

October 04, 2019

On the road again. I had a superb experience at this dealership. The very helpful staff in the service department repaired my vehicle in a quick and very professional ma More

by rudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Nachtigal , Marv Kroeger, Samantha F, Mariah Gooding, Brian Smith
Oct 17, 2019 -

Bachrodt Baraboo Motors responded

So glad we could get you back on the road quickly Bill. Thank you for taking the time to let others know that you had a great service experience at BMG. Car problems when you're away from home are very stressful, we're aware of that, and we enjoy helping out when that happens to travelers. Thanks again for your comments.

June 10, 2019

Excellent customer service Best person to work on our car. Always professional and polite. Keeps me informed on what needs to be done on our Jeep. And when to do it. More

by Falaland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Radtke
Jun 26, 2019 -

Bachrodt Baraboo Motors responded

Thank you for your business and your kind comments about our service department, and Dave in particular.

2
...