Bachman Volkswagen

Bought 4 cars there. Don't back their product or support customer when xxxxxxarise Service manager is especially heinous. She's adamantly against cust and refuses to compromise Chief ops officer ordered m customer when xxxxxxarise Service manager is especially heinous. She's adamantly against cust and refuses to compromise Chief ops officer ordered me out and to never come back over service dispute where warranty prob not fixed with repeated visits Sales guy, Fritz, would not help even after buying 4 cars from him NEVER, EVER, EVER USE BACHMAN VW More

I have taken my car here several times, each time has been nothing but a hassle. They try to nickel and dime you on everything possible. For example, I bought windshield wipers there, which comes with a been nothing but a hassle. They try to nickel and dime you on everything possible. For example, I bought windshield wipers there, which comes with a warranty. The wipers went bad and were still under warranty but instead of exchanging them, they wanted me to setup an appointment to bring my car in, where they charge $88 and hour for service, to check them out, which is more than the windshield wipers themselves. I have also taken my car there to do recall work and when I got it back, my check engine light came on. I took my car back in and they charged me over $600 to get it fixed! I got my car back and ever since then, I get horrible gas mileage. I called and they said it was the Jefferson Co. gas, which is no different than what I was buying before. Yes, their staff is friendly, but I would not go here to get any work done, especially if you love your car and dont want to throw money away. More

Recently purchased certified pre-owned Jetta. Warranty was explained thoroughly, no hassle on evaluating my trade in, very friendly, professional, and got a great deal. Would definately do business with a was explained thoroughly, no hassle on evaluating my trade in, very friendly, professional, and got a great deal. Would definately do business with again and would highly recommend purchasing a vehicle from Bachman! More

Bachman is a great delareship and I had a pleasant buying experience! The sales team was patient and explained details thoroughly. experience! The sales team was patient and explained details thoroughly. More

excellent service, over delivered, best vehicle purchase i have ever had - no pressure, very relaxed!! i have ever had - no pressure, very relaxed!! More

He sold me a special edition triple white beetle and was just a joy to work with. I am certainly going to send all my friends and family to work with Mr. Wyllie and the other Bachman Volkswagen sales emplo just a joy to work with. I am certainly going to send all my friends and family to work with Mr. Wyllie and the other Bachman Volkswagen sales employees. I'm very greatful that he really took the time to find me the best deal and car possible. More

I purchased a pre-owned car and was very happy with the experience. I received a good trade-in value. The car I purchased was thoroughly inspected and detailed. It has been trouble free. experience. I received a good trade-in value. The car I purchased was thoroughly inspected and detailed. It has been trouble free. More

I am dedicated to buy my next vehicle at Bachman because I am dedicated to buy my next vehicle at Bachman because of the experience of buying my last vehicle at Bachman. I found it very enjoyable due to t I am dedicated to buy my next vehicle at Bachman because of the experience of buying my last vehicle at Bachman. I found it very enjoyable due to the friendly sales people and they made me feel very confortable in a situation that most feel awkward. Thank you Bachman. More

Jeff Pence, the dealership's sales manager, appraised my Volkswagen at $2500, proclaimed that was "all it was worth," and acted annoyed that I was wasting his time. I had an appraisal in hand from Carmax f Volkswagen at $2500, proclaimed that was "all it was worth," and acted annoyed that I was wasting his time. I had an appraisal in hand from Carmax for over $6000, so I returned there. Bachman lost my sale as well as those of my colleagues due to Jeff Pence's unprofessional behavior. More

Every time we made a trip to this dealer, we have had to later return to have the issue either finished or revisited somehow. The last time, the service manager refused to correct several problems which ar later return to have the issue either finished or revisited somehow. The last time, the service manager refused to correct several problems which are clearly a result of their repair and which we'll have to take somewhere else to have done correctly. I talked to my salesman and he talked to several people, but she wouldn't budge on the issue. What's funny is that when we dropped the car off, there was a customer there who she was treating the same way she treated me and he said that he'd never take his car there again either. More