Bachman Volkswagen

I just traded in an 06 VW Passat that I purchased from Bachman VW 2yrs. ago. Much to my suprise, when I traded it in, I was told that it had been wrecked before I got it. When I purchased the car from B Bachman VW 2yrs. ago. Much to my suprise, when I traded it in, I was told that it had been wrecked before I got it. When I purchased the car from Bachman the sales representative showed me a car fax for the car, but it was not an "up to date" car fax, therefore the front end collision was not listed. Moral to this story...if you buy a used "PreLoved" car from them, make sure you check the date on the car fax!!! More

The overall experience was very good and Josh was great. The only negative thing is the price the manager was very short with me and did not seem to be willing to negotate with me and in some ways a little The only negative thing is the price the manager was very short with me and did not seem to be willing to negotate with me and in some ways a little insulting as far as discussing the price of the car and my trade in. Pam was very nice and I had a great experience with her. Josh and Pam would make me come back the manager and the pricing is the only thing that would give me pause. More

I was searching for a used VW within a predetermined price range. I evaluated several vehichles while at Bachman and Josh the salesman was paitent, listened to my needs and helped us make the best decis price range. I evaluated several vehichles while at Bachman and Josh the salesman was paitent, listened to my needs and helped us make the best decision. This is the 2nd used VW I've purchased from this dealer. It was the only dealer I visted this time. More

We are very happy with our recent purchase of a new 2010 VW Routan! No problems or complaints. We purchased the van from Bauchman VW and had a wonderful experience. Our dealer, Josh Edgar, was very helpf VW Routan! No problems or complaints. We purchased the van from Bauchman VW and had a wonderful experience. Our dealer, Josh Edgar, was very helpful and continues to follow up with us on a regular basis. We will be shopping here again in the future and asking specifically for Josh. More

Had a very easy purchasing experience. Found the vehicle we wanted on the internet and started negotiations from there. Made a trip in to the dealership test drive the vehicle, took a day or two to think ab we wanted on the internet and started negotiations from there. Made a trip in to the dealership test drive the vehicle, took a day or two to think about the purchase, and then came back in a few days later to make the purchase. No pressure from the Bachman VW staff and it was a very hassle free transaction. We got a great vehicle and were very well treated. More

I am Australian, having relocated to Louisville in Nov.2010. I had visited Louisville a number of times earlier in the year & had seen Bachmann, as it's near employer's office. I have purchased VWs in Nov.2010. I had visited Louisville a number of times earlier in the year & had seen Bachmann, as it's near employer's office. I have purchased VWs in Australia & Netherlands previously, so I'm familiar with VW product range. Compared with other VW dealerships, Bachmann was more conveniently located & was prompt in response to internet/phone inquiry. (I also considered purchasing other brands of car, but I really couldn't find anything else that met my needs as well as VW. I took 3 models for test drives before settling on a Tiguan). In terms of doing business with Bachmann, my experience was positive - A if not A+. My case was a bit tedious - i.e. firstly making inquiries before I had a US Social Security Number, & then wanting to explore finance or lease options without the benefit of any local US track record re personal credit rating. However, the Bachmann staff were (a) tolerant and (b) most helpful in eventually arranging a lease deal through VW Finance. The pricing offered on the vehicle was most attractive, without any real haggling on our part. NB: All of these issues of dealing with a foreign-customer appeared at times to be too much for some of the competitor dealerships' salespeople. More

Do not go to this dealer. They will be nice and once you sign the papers it will be your wost nightmare! My car was crap, it was in the shop for 1 month of the year I owned it. Never had so many problems! sign the papers it will be your wost nightmare! My car was crap, it was in the shop for 1 month of the year I owned it. Never had so many problems!!! Never again! Worst experience ever! More

Dare anyone call me to discuss the absolutely horrific service - Does anyone even care? I have had my car in for service several times. Typically it goes like this - The work will not be covered by war service - Does anyone even care? I have had my car in for service several times. Typically it goes like this - The work will not be covered by warranty if the damage was cause by animals chewing on components or, the warranty is only valid if there is "broken part". The service manager is at best a "monster" I had planned on buying a second car from the dealer and have changed my mind. Frtiz knows me! I am a straight A college student at an Ivy League School It doesnt take a rocket scientist to know when you are getting shafted! Shame on you More

Bought 4 cars there. Don't back their product or support customer when xxxxxxarise Service manager is especially heinous. She's adamantly against cust and refuses to compromise Chief ops officer ordered m customer when xxxxxxarise Service manager is especially heinous. She's adamantly against cust and refuses to compromise Chief ops officer ordered me out and to never come back over service dispute where warranty prob not fixed with repeated visits Sales guy, Fritz, would not help even after buying 4 cars from him NEVER, EVER, EVER USE BACHMAN VW More

I have taken my car here several times, each time has been nothing but a hassle. They try to nickel and dime you on everything possible. For example, I bought windshield wipers there, which comes with a been nothing but a hassle. They try to nickel and dime you on everything possible. For example, I bought windshield wipers there, which comes with a warranty. The wipers went bad and were still under warranty but instead of exchanging them, they wanted me to setup an appointment to bring my car in, where they charge $88 and hour for service, to check them out, which is more than the windshield wipers themselves. I have also taken my car there to do recall work and when I got it back, my check engine light came on. I took my car back in and they charged me over $600 to get it fixed! I got my car back and ever since then, I get horrible gas mileage. I called and they said it was the Jefferson Co. gas, which is no different than what I was buying before. Yes, their staff is friendly, but I would not go here to get any work done, especially if you love your car and dont want to throw money away. More