Bachman Volkswagen
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 199 reviews
Josh was wonderful to work with. When we decided to buy a new car, I cringed at the idea of entering a dealership and working with a high pressure salesman. Josh changed my mind an opinion of car salesmen a new car, I cringed at the idea of entering a dealership and working with a high pressure salesman. Josh changed my mind an opinion of car salesmen. The entire experience, although lenghty, was very pleasant. We were also give a free tank of gas on a return visit due to our long experience. Everyone we encountered was A+. More
My experience from start until signing the papers was wonderful. Josh Edgar was very knowledgeable and to the point. 3 days after my purchase he followed up with me to see if I had questions which I th wonderful. Josh Edgar was very knowledgeable and to the point. 3 days after my purchase he followed up with me to see if I had questions which I thought was outstanding customer service. I would recommend that anyone interested in buying a car head to Bachman and speak with Josh because I guarantee you will walk out the door a happy customer. More
Very knowledgeable and friendly, felt like Josh worked to my benefit...was not about making commission for himself. I enjoyed working with Josh. Had a problem with auto after I took it home, called and they my benefit...was not about making commission for himself. I enjoyed working with Josh. Had a problem with auto after I took it home, called and they made it right. Will definitely take my business back and recommend Josh to my friends! Thanks! Gary Emberton More
My experience leasing a 2012 CC was fantastic. I new the price I was looking for and Bachmann VW delivered at that price with no no resistance. Josh Edgar was my salesperson and he was professional, pleasan price I was looking for and Bachmann VW delivered at that price with no no resistance. Josh Edgar was my salesperson and he was professional, pleasant and knowledgeable. I would recommend Bachmann VW to all. More
Mr Josh Edgar was very helpful in telling me everything in detail about the vehicle and financing. He spent alot of his time in detail of all the features in the VW CC and he had me do it by myself to get in detail about the vehicle and financing. He spent alot of his time in detail of all the features in the VW CC and he had me do it by myself to get to know the features better. The Dealership is very pollite and courtious and helped me in every way to find the right car for my needs. I will allways buy my cars through them for now on even though its 120 miles from my house in Hopkinsville Ky, More
Josh worked with me to get the best price on my trade and best price on the VW Jetta TDI that I believe I could get. My wife has a VW New Beetle that we have serviced here and we have been completely satisf best price on the VW Jetta TDI that I believe I could get. My wife has a VW New Beetle that we have serviced here and we have been completely satisfied. More
This was the first car I bought for myself, and I could not have asked for a better experience. Josh Edgar was extremely professional and friendly throughout the entire process, and I would highly recomme not have asked for a better experience. Josh Edgar was extremely professional and friendly throughout the entire process, and I would highly recommend him to anyone interested in buying a VW! More
Mark knew I was short on time and on a tight budget and needed a reliable car. He looked into several options and found a car with an excellent maintenance history verified through CarFax. He knew the pr needed a reliable car. He looked into several options and found a car with an excellent maintenance history verified through CarFax. He knew the previous owner, the reason they were selling it, and its past use. He had the car cleaned, topped-off with gas, and ready to go. He was aware of the defects of the car and let me know about them before I made my decision to buy. He sold the car to me at a fair price. Since I have purchased my vehicle, I have had 2 offers to buy it! I am extremely pleased with my experience and love my car. Thank you, Mark for the great buying experience. More
Unable to recommend this dealership since the customer service was so bad. Lured in by low price on the internet, found sales person to be uninterested and unknowledgeable about car, he didn't want to eve service was so bad. Lured in by low price on the internet, found sales person to be uninterested and unknowledgeable about car, he didn't want to even get up from his desk to greet us. Test drove the car, returned next day to purchase car with cashiers check and they insisted on a SS# quoting Patriot Act and Credit Fraud Protection, stating Bachman Auto Group company policy was without SS# and credit check, no sale. Asked to see privacy policy and this stated they could access your credit info any time they wanted and multiple times if they wanted. We did not need credit, they would not sell the car to us and actually told us to leave the dealership. A very unpleasant experience all round from sales to financial representatives pressurizing for SS#. Beware our experience was this dealership is not selling cars but contrary tried to pressurize us for our credit information!!! More
Went into the Bachman dealership to test drive a Ford Edge. Had a great experience with our salesman, Josh Edgar. He was extremely patient, as we test drove it twice, negotiated a lower price, and actu Edge. Had a great experience with our salesman, Josh Edgar. He was extremely patient, as we test drove it twice, negotiated a lower price, and actually left the lot to think about it. He was low pressure in his approach and that went a long way in creating a good experience for us. I hope this car lasts me a long time, but when it's time to replace it, I will definitely go back to Bachman and ask for Josh. More