Bachman Subaru

Terrence was great to work with, really laid back experience and we were informed every step of the way. I appreciated the multiple team members coming to speak with us. Its been a while since we las experience and we were informed every step of the way. I appreciated the multiple team members coming to speak with us. Its been a while since we last purchased from this dealership however, this was our family's 3rd new car purchase from Bachman and we appreciate the consistent positve sales experience here. More

The service provided by Robin and team exceeded my expectations! Fast, courteous and friendly. Thank you! expectations! Fast, courteous and friendly. Thank you! More

Sales person kept pushing their financing, even though I had already arranged my own financing. I went to their competitor and they had no issue with my financing. had already arranged my own financing. I went to their competitor and they had no issue with my financing. More

They are always so professional in the way I am treated when I go there!! Great service and friendly!! when I go there!! Great service and friendly!! More

Bachman Subaru is the best service center. I consistently get great service at a reasonable price. They truly care. I consistently get great service at a reasonable price. They truly care. More

First encounter at Bachman Subaru. Quick turnaround for oil change and tire rotation in express service bay. Techs who completed the work were young adults in street clothes, and didn Quick turnaround for oil change and tire rotation in express service bay. Techs who completed the work were young adults in street clothes, and didn’t appear to be seasoned Professional Subaru Trained Technicians. Completed job with Subaru oil filter, placed reminder sticker on windshield for next service interval. Charges for service were above listed specials. Refused to honor pricing listed in website. Didn’t want to argue any further after showing service advisor multiple times the lower prices listed on the Bachman Subaru Website. Polite and pleasant staff that cared for me while I was there. More

Excellent service all the way around! Courteous, prompt and efficient. No room for improvement from this dealership! Courteous, prompt and efficient. No room for improvement from this dealership! More

June 2023. These people are liars/incompetent. Prior to purchasing a new Subaru Crosstrek I was told the first 3 oil changes would be free and that I could get These people are liars/incompetent. Prior to purchasing a new Subaru Crosstrek I was told the first 3 oil changes would be free and that I could get them done at their Jeffersonville Indiana location. Once I finished signing all of the paperwork, I was told I would be getting only the first oil change for free and it had to be at the Louisville location. Also, prior AND on the day I signed the paperwork to purchase the car, I said to the salesman and the finance guy multiple times that the title must say my name “or” my husbands name instead of “and”. Well the title came in the mail today. It says “ and”. Now I am going to have to pay more money to get this corrected. The finance guy was extremely aggressive and agitated when I said I did not want to purchase ANY of the numerous additional warranties that he was trying to sell me. I am extremely disappointed in how I was treated. I will not recommend this car dealer to anyone ever and I will never buy a car from them again. More