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Babb Ford
Reed City, MI
16 Reviews
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16 Reviews of Babb Ford
June 27, 2023
I brought my F250 super duty pick up in so they could patch a leak in my driver side rear tire. The staff was friendly and I told them that I was towing my 40 foot 5th wheel. They advise that they woul patch a leak in my driver side rear tire. The staff was friendly and I told them that I was towing my 40 foot 5th wheel. They advise that they would fix it right and it would take about 30 minutes. The tech (Jacob) came out and told me that it was a nail hole and it was a simple repair. The next day I hooked up my 5th wheel and headed home. I did not even get to Midland when that tire went flat while driving on the highway. This became dangerous being on the shoulder of the road having to disconnect the 5th wheel from the truck and then changing the same tire that they just fixed. When I got home and went to my Ford dealer where I bought the tire the technician who repaired it advised that the previous repair was done wrong, that Babb Ford (Jacob) just plugged the tire instead of doing it right by putting a patch on the inside of the tire on a superduty that hold heavy loads (as in 5th wheels) Fortunately their wasn’t any damage or injuries and I was in a area were I could safely get on the shoulder to change the tire. I did advise service manager of the issue More
by Overbywoj
Employees Worked With
Jacob
April 07, 2023
I've had them look at vehicles three times. I brought in an F250 because the bolt on the starter was gonna snap. I told them it needed heat which I couldn't do being winter and not having it up I brought in an F250 because the bolt on the starter was gonna snap. I told them it needed heat which I couldn't do being winter and not having it up on a hoist. I got my truck back with the starter replaced, with only two of the three bolts because they broke the bolt off. There were no signs of heat being used on the starter they gave me back. More
by Alan O'Keefe
Employees Worked With
John Doe
August 20, 2021
There is only one dealership that my wife and I trust and that is Babb Ford and especially our salesman Jeff B. We have bought three used vehicles from this dealership so far. They fix any known faults bef that is Babb Ford and especially our salesman Jeff B. We have bought three used vehicles from this dealership so far. They fix any known faults before the sale and will stand by the vehicle after the sale in case something has been missed. The service department hourly rate is close to the rest of the repair shops in the area and they do a great job completing the work. They also work with after market vehicle repair insurance plans. If I cannot repair my vehicles at home I take them to Babb. More
by kenneth.varney
Employees Worked With
Jeff
June 05, 2019
Excellent Service, Friendly Folks Babb Ford did a great job fixing my car when it unexpectedly broke down. They got me up and running in less than two hours. After a pleasant conversat Babb Ford did a great job fixing my car when it unexpectedly broke down. They got me up and running in less than two hours. After a pleasant conversation with Mr. Babb, my wife had a nice lunch at Sunny's, came back and I was able to continue my journey. Thank you! More
by SteveR
Employees Worked With
Dakota, Gary (?), the whole lot of them
February 22, 2019
Service Department-Oil Change Always friendly staff. Love that I don’t have to have an appointment for an oil change and it doesn’t take an hour like other dealers. Definitely reco Always friendly staff. Love that I don’t have to have an appointment for an oil change and it doesn’t take an hour like other dealers. Definitely recommend Babb Ford in Reed City More
by Busymom
Employees Worked With
Jamie Wilson
February 21, 2019
Prompt, excellent service Contacted Babb Ford regarding lease end/new lease. Bob contacted me immediately for information and the next day had everything lined up. This is no Contacted Babb Ford regarding lease end/new lease. Bob contacted me immediately for information and the next day had everything lined up. This is not the first purchase from Babb Ford and I have been nothing but pleased with the way I am treated and they are always trying to get me the best deal possible. More
by just sayin
Employees Worked With
Bob Horan
November 15, 2018
Vehicle service at Babb Ford Every aspect of my experience at Babb Ford met or exceeded my expectations. My F250 had a warranty emission control failure. Despite never having done Every aspect of my experience at Babb Ford met or exceeded my expectations. My F250 had a warranty emission control failure. Despite never having done any business at their dealership and I did not purchase my truck there they worked me in in a reasonable time frame. Every person I had contact was very professional and helpful. More
by tbsuperduty
Employees Worked With
Dakota, unidentified office personnel
November 15, 2018
Babb Ford is a great dealeship They are always friendly. Handle your problem in a timely manner. Have a comfortable place to wait. Reasonable repair prices. Knowledgable about t They are always friendly. Handle your problem in a timely manner. Have a comfortable place to wait. Reasonable repair prices. Knowledgable about the service needed. More
by Up North Gma 1667
Employees Worked With
Matt
October 22, 2018
Quick and Accurate They always are accomidating for me around my busy schedule. They provide practical suggestions not just trying to sell me more parts. A good select They always are accomidating for me around my busy schedule. They provide practical suggestions not just trying to sell me more parts. A good selection of cars and they hustle to find you just what you are looking for. More
by F150 forever
Employees Worked With
Service Dept.
July 26, 2018
Great deal We have been very satisfied with the great deal we got on our 2018 Ford Edge (Titanium Model) as well as every ones help before and after our purchase We have been very satisfied with the great deal we got on our 2018 Ford Edge (Titanium Model) as well as every ones help before and after our purchase. Would highly recommend Babb Ford to any one. Chuck was the salesmen, but others where there for us also.. More
by Edgy
Employees Worked With
Chuck Tyler, Jeff Babb, Monica Dellar
