Wyoming Valley BMW - Service Center

Hailee took awesome care of me at BMW Service when I got an SOS malfunction on my 340. At first she said the part was back ordered 3 months but she was able to get it in 2 weeks. Very happy with the work do an SOS malfunction on my 340. At first she said the part was back ordered 3 months but she was able to get it in 2 weeks. Very happy with the work done there. More

Alicia was a great help and very easy to deal with..The service is the best in the area. Had a great experience with WVM service is the best in the area. Had a great experience with WVM More

Great experience as always! The team at Wyoming Valley BMW is terrific. Everyone from the sales, finance and genius staff works together to make your vehicle purchase a very positive experience. The servi BMW is terrific. Everyone from the sales, finance and genius staff works together to make your vehicle purchase a very positive experience. The service staff is attentive and wants you completely satisfied. Wouldn’t go anywhere else. More

Though needed/ordered tires did not arrive on service day, Service Advisor, Alicia Lewis, provided individualized assistance and went out of her way to accommodate my needs. Thank you! Paula day, Service Advisor, Alicia Lewis, provided individualized assistance and went out of her way to accommodate my needs. Thank you! Paula More

Customer service I had repair work done due to a re call and Alicia was very friendly and professional , I have always been treated extremely well ..Joan I had repair work done due to a re call and Alicia was very friendly and professional , I have always been treated extremely well ..Joan More

Great service My vehicle was having a/c issues and it needed to be addressed. My service advisor Rebekah was very attentive to my concerns and made sure i was awar My vehicle was having a/c issues and it needed to be addressed. My service advisor Rebekah was very attentive to my concerns and made sure i was aware of exactly what was happening with my vehicle. Once it was determined a part had to be ordered and it would take several days, Rebekah called me and explained throughly. I did receive a loaner vehicle till mine was fixed. More

Alicia is awesome! Alicia went above and beyond to make sure I was completely satisfied. Very polite and professional. I highly recommend this dealership and dealing wit Alicia went above and beyond to make sure I was completely satisfied. Very polite and professional. I highly recommend this dealership and dealing with Alicia. Thank you! More

Hailee is the best I absolutely would recommend working with Hailee and the service department here. She was the best ever. There were no worries at any time, and the jo I absolutely would recommend working with Hailee and the service department here. She was the best ever. There were no worries at any time, and the job was done promptly. Her communication is spot on! Way to go, Hailee! More

Service visit Worked with Hailee Politz on getting my maintenance and wheel alignment taken care of. Kept me updated and informed as I waited for the work to be com Worked with Hailee Politz on getting my maintenance and wheel alignment taken care of. Kept me updated and informed as I waited for the work to be completed. Time was no issue as I was in and out. Great service staff More

Great service Alicia was wonderful. Put my neeeds in her thoughts and helped me with everything I needed. Would certainly go back, and make an appointment with Alic Alicia was wonderful. Put my neeeds in her thoughts and helped me with everything I needed. Would certainly go back, and make an appointment with Alicia. More