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Wyoming Valley BMW - Service Center

Wilkes-Barre, PA

4.3
66 Reviews

66 Reviews of Wyoming Valley BMW - Service Center

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December 19, 2019

Hailee took awesome care of me at BMW Service when I got an SOS malfunction on my 340. At first she said the part was back ordered 3 months but she was able to get it in 2 weeks. Very happy with the work do More

by pgelso196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
December 12, 2019

Alicia was a great help and very easy to deal with..The service is the best in the area. Had a great experience with WVM More

by Quik86
Recommend Dealer
Yes
Employees Worked With
Alicia Lewis
November 21, 2019

Great experience as always! The team at Wyoming Valley BMW is terrific. Everyone from the sales, finance and genius staff works together to make your vehicle purchase a very positive experience. The servi More

by Leb325
Recommend Dealer
Yes
Employees Worked With
Tony Blasi, Steve, Cody, Dennis, Hayley, Bill
November 11, 2019

Though needed/ordered tires did not arrive on service day, Service Advisor, Alicia Lewis, provided individualized assistance and went out of her way to accommodate my needs. Thank you! Paula More

by ptriano
Recommend Dealer
Yes
Employees Worked With
Alicia Lewis
October 16, 2019

Customer service I had repair work done due to a re call and Alicia was very friendly and professional , I have always been treated extremely well ..Joan More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
September 24, 2019

Great service My vehicle was having a/c issues and it needed to be addressed. My service advisor Rebekah was very attentive to my concerns and made sure i was awar More

by Jackie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebekah Fatula
September 17, 2019

Alicia is awesome! Alicia went above and beyond to make sure I was completely satisfied. Very polite and professional. I highly recommend this dealership and dealing wit More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
September 12, 2019

Hailee is the best I absolutely would recommend working with Hailee and the service department here. She was the best ever. There were no worries at any time, and the jo More

by pw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
August 25, 2019

Service visit Worked with Hailee Politz on getting my maintenance and wheel alignment taken care of. Kept me updated and informed as I waited for the work to be com More

by Notyouravgcust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
August 20, 2019

Great service Alicia was wonderful. Put my neeeds in her thoughts and helped me with everything I needed. Would certainly go back, and make an appointment with Alic More

by IlovemyBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia,mark,Brian
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