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Wyoming Valley BMW - Service Center
Wilkes-Barre, PA
66 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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66 Reviews of Wyoming Valley BMW - Service Center
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September 16, 2020
BMW Wyoming Valley makes me feel so at home with my vehicle. I was promised and delivered great/fast service by Hailee, and a given a loaner! vehicle. I was promised and delivered great/fast service by Hailee, and a given a loaner! More
by pgelso196
Employees Worked With
Hailee Politz
August 27, 2020
Hailee and the service team have always been very accomodating and helpful with our needs. Service executive Dennis is always great to work with, too. accomodating and helpful with our needs. Service executive Dennis is always great to work with, too. More
by Wat
Employees Worked With
Hailee Politz, Danielle Lee
August 02, 2020
Excellent service, knowledgeable staff, and shuttle service. Helped me keep track of my cars service and kept me up to date on what was going on. service. Helped me keep track of my cars service and kept me up to date on what was going on. More
by Brandon Andes
Employees Worked With
Haliee Politz, Danielle Lee
July 21, 2020
Alicia Lewis is the definition of customer service. She is extremely accommodating, kind, goes above and beyond. She is patient beyond words. Knowledgeable service advisor. is extremely accommodating, kind, goes above and beyond. She is patient beyond words. Knowledgeable service advisor. More
by pmtriano
Employees Worked With
Alicia Lewis
May 31, 2020
Always a great experience at BMW of Wyoming Valley. Alicia Lewis provides great customer service, is extremely knowledgeable, and very helpful with every service appointment. Alicia Lewis provides great customer service, is extremely knowledgeable, and very helpful with every service appointment. More
by PFB
Employees Worked With
Alicia Lewis
April 22, 2020
Just had the BMW X1 serviced. Hailee Politz and her staff do a great job. She always gets me in and out without a hassle. Will not go anywhere else or deal with anybody but her. She’s an asset. Keep up the g do a great job. She always gets me in and out without a hassle. Will not go anywhere else or deal with anybody but her. She’s an asset. Keep up the great work More
by Mhedden27
Employees Worked With
Hailee Politz
February 03, 2020
This dealership is fantastic. They will pretty much do anything to make the customer satisfied which is def rare these days. Most importantly they will still make sure you are satisfied even after your pu anything to make the customer satisfied which is def rare these days. Most importantly they will still make sure you are satisfied even after your purchase, not just the sales team xx u get anywhere n then run into an issue down the road n no one is there to help, not here they will help you. The service dept is amazing, above any that I have ever dealt with. I say this as often as possible, you only buy the car and spend maybe a few hrs with a salesman/woman and the rest of ur time will be spent dealing with the service dept. They will not disappoint you and your expectations at the least, will be met. More
by tmmac32
Employees Worked With
Alicia Lewis
January 31, 2020
Excellent presentation and very professional. The experience was first class from start to finish. Maurice did a very good job and made us feel like part of the family. experience was first class from start to finish. Maurice did a very good job and made us feel like part of the family. More
by rroselle51
Employees Worked With
Maurice
December 22, 2019
Our first BMW purchase went smooth thanks to Maurice. A great salesman who was patient, knowledgeable, and accurate. A great guy!! Thanks so much Moe!! great salesman who was patient, knowledgeable, and accurate. A great guy!! Thanks so much Moe!! More
by Tyrantmusic1
Employees Worked With
Danielle Lee
