BMW of Wyoming Valley
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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No one answers the phone. Car under warranty has a problem, they make you sit there for hours. No one to drive you home. No news. I likes Steve who sold me the car last year Car under warranty has a problem, they make you sit there for hours. No one to drive you home. No news. I likes Steve who sold me the car last year but the service section is not up to what one would expect if BMW. More
A drive worth making! If you live in southern NY state, drive south - do not waste time driving north or east in NY state to buy a BMW. The best buying experience I have If you live in southern NY state, drive south - do not waste time driving north or east in NY state to buy a BMW. The best buying experience I have had in 27 years of buying and owning BMW's new and used. Billy is great as a person and a salesperson. The cars are quality and the research and purchase process is open, low key, professional and relaxed. The dealership functions very well with beautiful facilities and ease of drive on I-81 or I-84. Want to fly in - AVP is 15 minutes away. Will be a customer there again. Their pricing is much more fair than more pretentious BMW dealers. No pressure only smiles. A 540 for the price NY dealers demand for a 530. Nice. This was my 7th BMW purchase. Very cool. More
Everyone there is on their game. .and if they don't know something they are right on it..They also take the time to find ways to help you afford the vehicle you want. .and if they don't know something they are right on it..They also take the time to find ways to help you afford the vehicle you want. More
Excellent experience. Steve Pollack could not have been a better navigator of the process. Everyone at the dealership is first class. Not the first car we have purchased t Steve Pollack could not have been a better navigator of the process. Everyone at the dealership is first class. Not the first car we have purchased there and will continue to be a repeat customer. More
Very nice dealership from beginning to end and very good price on the car. Communicative but not too many communications. Honored the quote with no hard sell or upsell. Car was clean but they washed it ag price on the car. Communicative but not too many communications. Honored the quote with no hard sell or upsell. Car was clean but they washed it again before I left and filled the tank, which was great. Arrived at 9 am for the test drive and the car was ready for us. We were out a few hours later with the car. Steve was my salesman and he was warm, personable and easy going and answered all our questions. I would look forward to buying from them again. Thank you! More