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BMW of Wyoming Valley
Wilkes-Barre, PA
418 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 418 reviews
September 17, 2020
Rebekah was extremely helpful and accommodating. She was able to provide a loaner car for me at short notice when work on my car wasn’t going to be finished on the same day. She made everything work out able to provide a loaner car for me at short notice when work on my car wasn’t going to be finished on the same day. She made everything work out well! Great customer service. More
by nnekaokafor
Employees Worked With
Rebekah Fatula
September 16, 2020
BMW Wyoming Valley makes me feel so at home with my vehicle. I was promised and delivered great/fast service by Hailee, and a given a loaner! vehicle. I was promised and delivered great/fast service by Hailee, and a given a loaner! More
by pgelso196
Employees Worked With
Hailee Politz
September 15, 2020
Had a great experience here with Chris. The process was quick with no issues. Would definitely recommend anyone to deal with him when buying a car. quick with no issues. Would definitely recommend anyone to deal with him when buying a car. More
by mysoftmittens
Employees Worked With
Chris Nahill
September 14, 2020
The dealership is impressive. Everyone was friendly and informative. I went to look at a used vehicle and purchased it. I drove 257 miles to get there and I am glad I took the trip. Thank you informative. I went to look at a used vehicle and purchased it. I drove 257 miles to get there and I am glad I took the trip. Thank you More
by Jan-Rochester NY
Employees Worked With
Maurice Ledoux
September 02, 2020
The sales man was very professional, knowledgeable about car and its options, and very friendly. The showroom was clean and comfortable. The no haggle pricing meant less stress. car and its options, and very friendly. The showroom was clean and comfortable. The no haggle pricing meant less stress. More
by Michelew619
Employees Worked With
Maurice Ledoux
August 31, 2020
I love my BMW dealership. When it’s my husband’s turn for his car to go in I fight to take it. I love Hailee. She makes going for service a joy. We are a BMW household because of the product and the service. his car to go in I fight to take it. I love Hailee. She makes going for service a joy. We are a BMW household because of the product and the service. Love Hailee More
by donna.kaskus
Employees Worked With
Dan
August 30, 2020
Staff were professional, kind and courteous. Our sales Staff were professional, kind and courteous. Our sales rep, Chris N kept us well informed and looked out for our best interest throughout the sale. Staff were professional, kind and courteous. Our sales rep, Chris N kept us well informed and looked out for our best interest throughout the sale.Also Codey was fantastic going over the car with us. Highly recommend this dealership More
by ma2323
Employees Worked With
Chris N
August 27, 2020
Hailee and the service team have always been very accomodating and helpful with our needs. Service executive Dennis is always great to work with, too. accomodating and helpful with our needs. Service executive Dennis is always great to work with, too. More
by Wat
Employees Worked With
Hailee Politz, Danielle Lee
August 26, 2020
Great service.Alicia Lewis and Coody help us a lot.Explain everything and fast nice service.This is third time we have car from that dealer.Will recommend all our friends. lot.Explain everything and fast nice service.This is third time we have car from that dealer.Will recommend all our friends. More
by Alla.petrash
Employees Worked With
Alicia Lewis and Cody
August 13, 2020
Maurice was the salesman I dealt with and he was great!! If your looking for someone who will take the time and follow through on everything and get you a GREAT deal.... buy from Maurice. I was very happy w If your looking for someone who will take the time and follow through on everything and get you a GREAT deal.... buy from Maurice. I was very happy with his service and would recommend him 100 percent! More
by JWiest
Employees Worked With
Danielle Lee
