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BMW of Wyoming Valley

Wilkes-Barre, PA

4.9
416 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1470 PA-315

Wilkes-Barre, PA

18702

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Showing 416 reviews

December 09, 2020

Dennis and his Service Team are always helpful and great to deal with. I will be taking my car back for sure when it needs to be serviced again. More

by bernieh0130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kepler
Dec 19, 2020 -

BMW of Wyoming Valley responded

Bernie, we're glad to hear you found our staff to be so informative and helpful. We strive to deliver a great experience to all of our valued customers. We hope to be of service to you again! Take care!

December 07, 2020

All personnel who interacted were very knowledgeable in their respective areas. Maurice was great. Product selection was very impressive coupled with overall showroom display and ambience. More

by Tipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Dec 17, 2020 -

BMW of Wyoming Valley responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 06, 2020

Excellent service and courteous and knowledge Kept in Excellent service and courteous and knowledge Kept in touch and returned phone calls promptly. Explained features of vehicle very clearly. Very fai More

by seasideguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nahill, Codey Holdren
Dec 17, 2020 -

BMW of Wyoming Valley responded

Hello, we appreciate you choosing BMW of Wyoming Valley! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

December 06, 2020

Everyone involved with selling, setting up your new vehicle, and completing paperwork is welcoming, professional and actively involved with your understanding all aspects of purchase More

by Sjb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Ledoux, Codey Holdren, Kevin Bitel
Dec 17, 2020 -

BMW of Wyoming Valley responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 02, 2020

Truly a great experience. Seamless and easy transaction. Chris, Cody, Steve, and Bill were fantastic. All were enthusiastic, knowledgable, and made a car buying experience stress free. Everyone went out More

by amgallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Cody, Steve, Bill
Dec 05, 2020 -

BMW of Wyoming Valley responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

December 01, 2020

From the moment I expressed interest in purchasing a car from this dealership there was something special about the way they engage potential customers, which was unlike anything I’ve seen before. From the More

by twilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stitzer, Danielle Lee
Dec 05, 2020 -

BMW of Wyoming Valley responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Wyoming Valley so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 30, 2020

Always friendly and accommodating to my work schedule. Always Honest and explain details of service and needs vs suggestions to allow for proper budgeting decisions More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DENNIS , HAYLEE POLITZ, Danielle Lee
Dec 02, 2020 -

BMW of Wyoming Valley responded

We hope everything was handled to your expectations, April. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 30, 2020

I’m a mother of 5 and have very littletime to do my I’m a mother of 5 and have very little time to do my homework on what our next vehicle should be. If you are in the same boat, call them up and ask f More

by planetsoftball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blasi
Dec 02, 2020 -

BMW of Wyoming Valley responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2020

BMW of Wyoming Valley and Rob Stitzer are some of the easiest people to work with at the store. Thanks again for the prompt service and parts. More

by Fun Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stitzer
Dec 01, 2020 -

BMW of Wyoming Valley responded

We're glad to hear that everything was completed to your satisfaction, Bobby! Please let us know if there is ever anything else we can assist you with. We hope to be of service to you again! Take care!

November 26, 2020

Best car buying experience we have ever had. Chris and Codey,( the BMW GENIUS), were wonderful to deal with. We will definitely do business with them again. More

by Knickerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nahill, and Codey Holdren
Nov 29, 2020 -

BMW of Wyoming Valley responded

Hello! Your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Wyoming Valley! We look forward to your next visit!

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