BMW of Wyoming Valley

This dealership told me that EVERY car that they sell comes with an aftermarket alarm/tracking/anti-theift device that they install themselves. I was told EVERY car they have for sale has it installed AN comes with an aftermarket alarm/tracking/anti-theift device that they install themselves. I was told EVERY car they have for sale has it installed AND the customer has to pay $399 to buy it. NO alternatives. YOU are required to buy the aftermarket alarm/tracking device that is already installed by them at the dealership, EVEN if YOU rather NOT , or prefer NOT to have it or even if you do not want it, because you want your vehicle un-molested, stock or you prefer to have your own alarm system installed that might be different or have a preference for a different brand. YOU DO NOT HAVE A CHIOCE. .....PERIOD. They install this aftermarket alarm/tracker/anti-theft device into every car they keep in stock and sell and you have to pay for it and even worse have to accept this aftermarket product installed on the vehicle of your choice. SCAM if I ever saw one. More

Wyoming Valley BMW is great! They keep my BMW X1 running smoothly and up to date on all its maintenance and needs. Becca is so friendly and helpful! smoothly and up to date on all its maintenance and needs. Becca is so friendly and helpful! More

Dennis and his Service Team are always helpful and great to deal with. I will be taking my car back for sure when it needs to be serviced again. to deal with. I will be taking my car back for sure when it needs to be serviced again. More

All personnel who interacted were very knowledgeable in their respective areas. Maurice was great. Product selection was very impressive coupled with overall showroom display and ambience. their respective areas. Maurice was great. Product selection was very impressive coupled with overall showroom display and ambience. More

Excellent service and courteous and knowledge Kept in Excellent service and courteous and knowledge Kept in touch and returned phone calls promptly. Explained features of vehicle very clearly. Very fai Excellent service and courteous and knowledge Kept in touch and returned phone calls promptly. Explained features of vehicle very clearly. Very fair in price and trade. More

Everyone involved with selling, setting up your new vehicle, and completing paperwork is welcoming, professional and actively involved with your understanding all aspects of purchase vehicle, and completing paperwork is welcoming, professional and actively involved with your understanding all aspects of purchase More

Truly a great experience. Seamless and easy transaction. Chris, Cody, Steve, and Bill were fantastic. All were enthusiastic, knowledgable, and made a car buying experience stress free. Everyone went out Chris, Cody, Steve, and Bill were fantastic. All were enthusiastic, knowledgable, and made a car buying experience stress free. Everyone went out of their way to ensure I had a great experience and were always available for assistance when needed. More

From the moment I expressed interest in purchasing a car from this dealership there was something special about the way they engage potential customers, which was unlike anything I’ve seen before. From the from this dealership there was something special about the way they engage potential customers, which was unlike anything I’ve seen before. From the personalized welcome videos from various employees, interactions with sales associates and even the finance team, professional excellence across the board, which says a lot about the management staff and tone from the top. Every one was well informed and patient having answered all my questions ensuring I, the customer was satisfied. This may seem like something any dealership would do to secure the deal, but this was not case. I would like to personally point out that Mr. Robert “Rob” Stitzer, whom worked with me throughout the entire purchase process was extremely well mannered with a non-predatory type mentality is truly an example of this dealership’s standards. Working with Rob made me feel like a VIP, even if he was dealing with multiple customers, his attention to detail and professional grade craftsmanship made it feel like I was the only one looking to buy a BMW from their shop. I look forward to our future engagements and highly recommend this dealership to anyone looking to buy a car. Thank you, Wyoming Valley BMW and very special thanks to Rob. More

Always friendly and accommodating to my work schedule. Always Honest and explain details of service and needs vs suggestions to allow for proper budgeting decisions Always Honest and explain details of service and needs vs suggestions to allow for proper budgeting decisions More

I’m a mother of 5 and have very littletime to do my I’m a mother of 5 and have very little time to do my homework on what our next vehicle should be. If you are in the same boat, call them up and ask f I’m a mother of 5 and have very little time to do my homework on what our next vehicle should be. If you are in the same boat, call them up and ask for Tony Blasi. He is hands down the best salesman I have ever dealt with. And better yet, he is a family man and really goes above and beyond to put you in the right vehicle your family needs. You won’t be disappointed - highly recommended. More