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BMW of Wyoming Valley

Wilkes-Barre, PA

4.9
416 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1470 PA-315

Wilkes-Barre, PA

18702

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Showing 416 reviews

January 15, 2021

Alicia was the Best...The service team at BMW is truthful...and are like family.Go Team...if you need repairs they will take care of you.. More

by Nancygee87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Jan 17, 2021 -

BMW of Wyoming Valley responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, BMW of Wyoming Valley

January 15, 2021

Great experience! The whole process was easy and I was well taken care of. Will be back when I need a new car. Thanks Maurice! More

by J.migatulski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Ledoux
Jan 17, 2021 -

BMW of Wyoming Valley responded

Hi, we're glad you had such a wonderful experience with us! We hope you continue to choose us for all your automotive needs! Take care!

January 07, 2021

BMW of Wyoming Valley was great to work with on the purchase of my new car. I worked with Maurice Ledoux. He was very professional, polite, knowledgeable of the BMW line up and he made the buying exper More

by Tom72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Ledoux
Jan 11, 2021 -

BMW of Wyoming Valley responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 07, 2021

Fast and efficient from trade in to new car! Everyone worked seamlessly to insure we found exactly what we were looking for . Very satisfying purchase experience More

by Suzi4116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Moesch Finance- Billy, Danielle Lee
Jan 11, 2021 -

BMW of Wyoming Valley responded

Hi, thank you so much for your positive comments about BMW of Wyoming Valley! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2021

great customer service would recommend to any one looking for top notch coverage. close by very fast service. they keep me up to date at every step More

by j21r27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah
Jan 06, 2021 -

BMW of Wyoming Valley responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2020

Outstanding, friendly service. Greeted upon entrance. Staff was great to work with. They listened and seemed to understand exactly what I needed. I hghly recommend. More

by Kim Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Fatula, Danielle Lee
Jan 03, 2021 -

BMW of Wyoming Valley responded

Kim, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 28, 2020

I travel 4 hours each way to work with Chris Nahill and the finance team. My 2nd Bmw from them with many more down the road I’m sure More

by Michaeljwah111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nahill , Danielle Lee
Dec 30, 2020 -

BMW of Wyoming Valley responded

Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

December 23, 2020

I’ve been going to Wyoming Valley BMW for years. They’ve always found exactly the cars I’ve wanted and taken great care of me and my BMWs! I’ve recommended them to friends. Dennis and Alicia are awesome in More

by Mandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Keplar
Dec 29, 2020 -

BMW of Wyoming Valley responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2020

This dealership told me that EVERY car that they sell comes with an aftermarket alarm/tracking/anti-theift device that they install themselves. I was told EVERY car they have for sale has it installed AN More

by Mark R
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales Dept
Dec 23, 2020 -

BMW of Wyoming Valley responded

Mark, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out us at (570) 287-1133 and we will work with you personally in rectifying the issues you experienced.

Jan 01, 2021 -

Mark R responded

The only thing YOUR dealership needs to do is to STOP forcing customers to purchase UNWANTED OVERPRICED aftermarket add ons that they do NOT want that are forced on to the customer solely to add profit to your bottom line.

December 10, 2020

Wyoming Valley BMW is great! They keep my BMW X1 running smoothly and up to date on all its maintenance and needs. Becca is so friendly and helpful! More

by caseybohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca
Dec 19, 2020 -

BMW of Wyoming Valley responded

Casey, thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership! Safe travels!

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