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BMW of Wyoming Valley

Wilkes-Barre, PA

4.9
418 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1470 PA-315

Wilkes-Barre, PA

18702

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Showing 418 reviews

March 18, 2021

Recently had my vehicle in for service and needed some unexpected repairs. The service was exceptional. Hailee took care of everything. She was very accommodating and explained exactly what needed to be d More

by Adomiak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailee Politz, Tommy (Service technician), Danielle Lee
Mar 20, 2021 -

BMW of Wyoming Valley responded

Thank you so much for your positive comments about BMW of Wyoming Valley! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2021

Maurice was great, he answered all of my questions & explained everything fully! He also made himself available in the future if I have any other questions. He genuinely seemed to want to help in anyway More

by Blondie
Recommend Dealer
Yes
Employees Worked With
Maurice, Codey, and Bill
Mar 07, 2021 -

BMW of Wyoming Valley responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2021

Hailee was a great help. She’s easy a fun to go to! Very friendly and was helpful in every way I needed. I would recommend her More

by tmain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailee politz, Danielle Lee
Mar 03, 2021 -

BMW of Wyoming Valley responded

Thank you so much for your positive comments about BMW of Wyoming Valley! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2021

I would like to give a huge thank you to Ben and Dalton as they made my car purchase journey very hassle free. One thing I truly appreciated was how they were being straight honest and straight forward wit More

by Huss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 02, 2021 -

BMW of Wyoming Valley responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

February 27, 2021

Dan was an amazing salesman. Was not too pushy and very helpful with us getting the exact vehicle we wanted! Would definitely purchase another vehicle with BMW of Wyoming Valley. More

by oshtyle27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 02, 2021 -

BMW of Wyoming Valley responded

We're glad to hear Dan took such great care of you! We hope we can continue to be of service to you down the road!

February 25, 2021

Great service. Salesman was very professional and easy to work with. He made the purchasing process quick,easy and informative. Made me feel very confident of my purchase. More

by Bmtinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Feb 28, 2021 -

BMW of Wyoming Valley responded

Thank you for your support! We're happy we could help. Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2021

I was in a couple of days ago and the service girl, bekah, was very helpful to me. Not only did she help me with my beemer but she clearly loves her job. More

by tyler2077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Fatula
Feb 24, 2021 -

BMW of Wyoming Valley responded

Tyler, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2021

Very great experience buying from Chris at BMW of Wyoming Valley. Great communicator, very knowledgeable and efficient. On the technology side, Chris was fantastic, he made all the technology simple to use a More

by Btlieberman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris (sales), Cody (technology), Danielle Lee
Feb 24, 2021 -

BMW of Wyoming Valley responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2021

Was welcomed by a very friendly staff. My advisor, rebekah, was very knowledgeable and kept me up to date on my repairs. Definitely recommend wyoming valley bmw for your service needs! More

by Leonore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah fatula
Feb 23, 2021 -

BMW of Wyoming Valley responded

Leonore, we strive for a high level of customer satisfaction in all aspects of our dealership. We're happy Rebekah was able to help you out! We hope you continue to choose us for all your automotive needs! Take care!

February 16, 2021

Alicia in the service dept is very wonderful. Nice to work with, knowledgeable, and pleasant. I highly recommend speaking to her when visiting the dealership More

by ALLBOUTDREA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Lewis
Feb 17, 2021 -

BMW of Wyoming Valley responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

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