BMW of Wyoming Valley

Attention to detail, start to finish…extremely satisfied…it was a very pleasant experience. Everyone that I dealt with throughout the process was qualified and helpful. satisfied…it was a very pleasant experience. Everyone that I dealt with throughout the process was qualified and helpful. More

I purchased a certified Bmw x5 from them and Nothing was done as far as cleaning and detailing the vehicle, The first Owner information was still in the console, There was stains on the carpet and hair in t done as far as cleaning and detailing the vehicle, The first Owner information was still in the console, There was stains on the carpet and hair in the Vehicle from the last owner/operator, Someone buffed and put touch up paint on areas of the vehicle and it looks like they painted the front bumper, Its gonna take me 2k to get this vehicle together with interior shampoo the leather and carpet and paint correction with ceramic coating, If I had to do it all over again with this dealership I would choose not to do business with them, The Sales Guy Ben was ok but needs a little more training in the sales field, General Sales Mgr 2 stars and Finance Mgr I would give 5 stars, I give ben 4 stars because at one point him and I would was shouting at each other on the phone because I am not with anyone talking at me, But once we got pass that moment Ben has been on point even after selling the car with his communication. I give 0 stars to their inspection and detail department, its obvious they have idiots in that department...... More

Ben was very helpful and honest with picking out an BMW X1. He explained the vehicles well and went though the car showing me all the bells and whistles. X1. He explained the vehicles well and went though the car showing me all the bells and whistles. More

This is the 3rd car that I have purchased from Dan Persing at BMW of Wyoming Valley. Very professional and always understands my needs in a vehicle. Persing at BMW of Wyoming Valley. Very professional and always understands my needs in a vehicle. More

Chris was amazing! Process was great! Very easy to work with! Will definitely buy from here again. Finance was amazing as well. Great overall experience with! Will definitely buy from here again. Finance was amazing as well. Great overall experience More

We had a great experience with the team at BMW and Porsche of Wyoming Valley! Jimmy and Dan were fantastic to work with, we love our new car, and they made everything easy. Thank you!!! Porsche of Wyoming Valley! Jimmy and Dan were fantastic to work with, we love our new car, and they made everything easy. Thank you!!! More

Absolutely excellent was very happy with our salesman Maurice, he was very helpful, knowledgeable and professional. As was everyone at the dealership who helped me. We're gonna buy a mini Cooper next yea Maurice, he was very helpful, knowledgeable and professional. As was everyone at the dealership who helped me. We're gonna buy a mini Cooper next year for my wife from Maurice for sure. More

Alicia is very kind, helpful and patient when it comes to her customers! #1 service advisor hands down! Recommending her to all family and friends! her customers! #1 service advisor hands down! Recommending her to all family and friends! More

The dealership was superb from start to finish ; I will go there again and I would recommend tte dealership to anyone the salesperson, Maurice LeDeux was terrific and caring go there again and I would recommend tte dealership to anyone the salesperson, Maurice LeDeux was terrific and caring More

Picked up my 330E from Ben and Cody on Friday. To start, there was zero sales pressure from Ben through the entire process. He acts more as a consultant, answering questions about the car, purchasing proces there was zero sales pressure from Ben through the entire process. He acts more as a consultant, answering questions about the car, purchasing process, etc. He willingly took on the role of point person between me and management, accounting, and Cody, the excellent resident technical expert. Ben was also regularly calling and texting along the way Overall, just a very professional and pleasant experience. More