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BMW of Wyoming Valley

Wilkes-Barre, PA

4.9
416 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1470 PA-315

Wilkes-Barre, PA

18702

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Showing 416 reviews

August 20, 2022

Service is excellent, Alicia Lewis very knowledgeable and helpfull and courteous. I will continue to use More

by Vhoff6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia lewis
Aug 20, 2022 -

Vhoff6 responded

Response was verified Vhoff6

Aug 24, 2022 -

BMW of Wyoming Valley responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

July 30, 2022

Our salesman, Chris NAhill, was excellent! He was very knowledgeable, friendly, and helpful. He got me into my dream car! Thank you! More

by cassiesmith22
Recommend Dealer
Yes
Employees Worked With
Chris N
Aug 01, 2022 -

BMW of Wyoming Valley responded

Hi, we're glad to hear you found Chris to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 18, 2022

Our salesman, Maurice, was excellent! He was very knowledgeable, friendly, and helpful. I would recommend this dealership and ask for Maurice. He got me into my dream car! Thank you! More

by melis586
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Ledoux
Jul 20, 2022 -

BMW of Wyoming Valley responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

July 16, 2022

Made an appointment with a salesman, like I was told to do, then when I showed up, I walked past a female employee who said nothing to me. I walked in and no one waited on me for a few minutes until the wo More

by yanksdm23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember both names
Jul 19, 2022 -

BMW of Wyoming Valley responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (570) 287-1133 and we will do our best to make this better.

June 30, 2022

Had a blow out while traveling through the area, Kyle not only had the tire in stock but was able to get me in quickly. More

by Kenny C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 01, 2022 -

BMW of Wyoming Valley responded

Hi Kenny, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2022

Wonderful service department. Alicia is excellent. Everyone is very friendly, respectful and knowledgeable. If you own a BMW this is the dealership to get it serviced at. The best More

by Raymond S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Lewis
Jul 01, 2022 -

BMW of Wyoming Valley responded

Hi Raymond, we're glad to hear you found Alicia to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2022

Nick did a great job on my car as always. He always makes sure that my wife and I are always in the loop with every step. More

by BMW 540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 29, 2022 -

BMW of Wyoming Valley responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing BMW of Wyoming Valley as your first choice for service!

June 16, 2022

BMW of Wyoming Valley is the best! What a great experience in this super crazy world! More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blasi
Jun 17, 2022 -

BMW of Wyoming Valley responded

Hi Kevin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2022

Everyone was helpful and courteous in all aspects of this transaction. They took whatever time was necessary to ensure I understood and was satisfied with their explanations. I hope the service department is More

by Willy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Ledoux, Codey Holdren, Kevin Bitel
Jun 13, 2022 -

BMW of Wyoming Valley responded

Hi Willy, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2022

Kyle was great, He made sure that my my service records were up to date, handled every issue I had More

by BMW 540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 01, 2022 -

BMW of Wyoming Valley responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!

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