BMW of Wyoming Valley

Tony and the team were very friendly, knowledgeable, and patient. Recommend Napleton to anyone looking for a BMW. patient. Recommend Napleton to anyone looking for a BMW. More

If you want a hassle and to waste your time than this is your place! Despite giving this outfit several chances they are incapable of delivering consistent customer service. Bought a new M850 from them se your place! Despite giving this outfit several chances they are incapable of delivering consistent customer service. Bought a new M850 from them several weeks ago (after two attempts the first being a disaster) and returned to purchase a pre-owned Supra. Despite finalizing a deal, insuring the car and having an appointment to finalize the paperwork received a call to tell me they sold the vehicle to someone else. Needless to say won't be back buying Porsches or BMWs from these folks. Despite a disgraceful sales department their service department is great to work with. More

I had a great experience. Dalton ant the staff were very accommodating and took there time showing me all of the options on the vehicle Dalton ant the staff were very accommodating and took there time showing me all of the options on the vehicle More

Wanted a car that was listed asked a few questions, but sadly wasn’t what I wanted to hear. Really wanted that car. Just didn’t happen because they are a BMW dealer and refuse to lease a Mercedes so why do sadly wasn’t what I wanted to hear. Really wanted that car. Just didn’t happen because they are a BMW dealer and refuse to lease a Mercedes so why do they have the vehicle if they can’t work with a buyer. Thanks! More

I had never been to this dealer before. Very welcoming staff. I worked with Chris Nahill who was very knowledgeable, helpful, and patient. Miranda was great getting me set with all the fea Very welcoming staff. I worked with Chris Nahill who was very knowledgeable, helpful, and patient. Miranda was great getting me set with all the features More

Alicia Lewis in Service is the best helps me every time very very helpful will not go any place eles very very helpful will not go any place eles More

The experience buying my new BMW was stress-free and a joy. It was a pleasure dealing with Tony through the sales process and everyone else involved. joy. It was a pleasure dealing with Tony through the sales process and everyone else involved. More

I wanted to thank the Wyoming Valley team at BMW/Porsche/Audi. I was shopping for a late model Volvo and they had my exact car and it was pristine and fairly priced. Thank you to Annie M and BMW/Porsche/Audi. I was shopping for a late model Volvo and they had my exact car and it was pristine and fairly priced. Thank you to Annie M and Tony B for all their help in making my transaction smooth. Kevin in finance was easy to work with and very knowledgeable about financing and warranties. I highly recommend the good people at Wyoming Valley! Frank in Connecticut More

Attention to Wyoming Valley Motors,I was at your dealership for an appraisal and buyout on my one car which I was very pleased with. The dealer who saw me through everything was Billy Clagett. he wa dealership for an appraisal and buyout on my one car which I was very pleased with. The dealer who saw me through everything was Billy Clagett. he was excellent. I still own my Subaru Legacy that I had bought from your dealership and when I trade it in, I will be there again. Thank you again Billy for the best service. Carol Kline. More

Most dealers appropriately address what I’ll refer to as normal request. The dealers that standout are able to step up, going above and beyond what you’d expect. BMW of Wyoming Valley is one of those dealer normal request. The dealers that standout are able to step up, going above and beyond what you’d expect. BMW of Wyoming Valley is one of those dealers. After the deal was done, but before delivery, I presented special requests and challenges. We did need to work through it but Steve P and team listened, discussed options, and delivered for a 100% satisfaction level. Thanks Steve and team! More