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BMW of Wyoming Valley

Wilkes-Barre, PA

4.9
416 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1470 PA-315

Wilkes-Barre, PA

18702

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Showing 416 reviews

November 27, 2022

I had a great experience. Dalton ant the staff were very accommodating and took there time showing me all of the options on the vehicle More

by Joe Jr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dalton Bennet
Nov 29, 2022 -

BMW of Wyoming Valley responded

Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2022

Wanted a car that was listed asked a few questions, but sadly wasn’t what I wanted to hear. Really wanted that car. Just didn’t happen because they are a BMW dealer and refuse to lease a Mercedes so why do More

by feurtadoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Annie Mollica
Nov 23, 2022 -

BMW of Wyoming Valley responded

Feurtadoe, My name is Billy, I am the Sales Support Manager here at Wyoming Valley BMW. I am sorry that you didn’t hear what you wanted to hear from our team. However it’s not that we didn’t want to lease you a Mercedes. Is that we are unable to lease a brand other than our own. Only a Mercedes dealer can lease a Mercedes vehicle. Just like we can only lease BMW vehicles. If you would like to discuss this further I would be more than happy to assist you. You can call me directly any time at 570-249-2511. Thank you!

November 17, 2022

I had never been to this dealer before. Very welcoming staff. I worked with Chris Nahill who was very knowledgeable, helpful, and patient. Miranda was great getting me set with all the fea More

by cassiesmith22
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
chris
Nov 22, 2022 -

BMW of Wyoming Valley responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 12, 2022

Alicia Lewis in Service is the best helps me every time very very helpful will not go any place eles More

by Castiglione55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia
Nov 20, 2022 -

BMW of Wyoming Valley responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 10, 2022

The experience buying my new BMW was stress-free and a joy. It was a pleasure dealing with Tony through the sales process and everyone else involved. More

by Red1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Mandy, Cody, Bill, Alicia
Nov 16, 2022 -

BMW of Wyoming Valley responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2022

I wanted to thank the Wyoming Valley team at BMW/Porsche/Audi. I was shopping for a late model Volvo and they had my exact car and it was pristine and fairly priced. Thank you to Annie M and More

by fmiele16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blasi
Nov 10, 2022 -

BMW of Wyoming Valley responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2022

Attention to Wyoming Valley Motors,I was at your dealership for an appraisal and buyout on my one car which I was very pleased with. The dealer who saw me through everything was Billy Clagett. he wa More

by laredo01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Clagett
Sep 25, 2022 -

BMW of Wyoming Valley responded

Hi, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 16, 2022

Most dealers appropriately address what I’ll refer to as normal request. The dealers that standout are able to step up, going above and beyond what you’d expect. BMW of Wyoming Valley is one of those dealer More

by Go4ward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pollack and Dan Persing
Sep 19, 2022 -

BMW of Wyoming Valley responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

September 01, 2022

I just purchased my third BMW X5 from this dealership . Everyone is always very nice and very helpful. More

by Rileyd54d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blasi , Cody
Sep 05, 2022 -

BMW of Wyoming Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2022

Highly recommend Tony Blasi. He was very patient with me and made sure I understood everything and was very quick at answering all my texts More

by Katrina Azarsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blasi
Sep 02, 2022 -

BMW of Wyoming Valley responded

Hi Katrina, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Wyoming Valley! We are always more than happy to assist you if anything else comes up. Take care!

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