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BMW of Westlake
Westlake, OH
5,075 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,075 reviews
February 17, 2026
It was good The experience was good as I walked the building averyone was very courteous and helpful. building averyone was very courteous and helpful. More
by Reggielovejoy
Verified Customer
February 17, 2026
The care I wish to receive And expect . My expectations were far exceeded. My thanks and appreciation. My expectations were far exceeded. My thanks and appreciation. More
by Walter Below
February 17, 2026
Had my car in a few weeks ago. Told them my back driver side taillight needed fixed. They said there was nothing wrong with it( it had been out a year +) then they say oh yea you n Told them my back driver side taillight needed fixed. They said there was nothing wrong with it( it had been out a year +) then they say oh yea you need it replaced. Had it in last Saturday to be replaced and they did half ot it More
by DYOUNG919201
February 17, 2026
Took my car in and 24 hours later got it back. Fast service and got my car washed. Fast service and got my car washed. More
by Bstanton
Employees Worked With
February 17, 2026
Clean friendly nice atmosphere Liked the experience of losing my car for service free car wash and the video of the service to show u and update of what is needed losing my car for service free car wash and the video of the service to show u and update of what is needed More
by MARQUEETAHORTON
February 17, 2026
Excellent in service dept. and sales dept Caring, helpful, responsive, timely, articulate, informed, kind & fun and sales dept Caring, helpful, responsive, timely, articulate, informed, kind & fun More
by John Boynton
February 14, 2026
Need to improve the customer experience Not as friendly as when you buy a car. Cory is awesome. He made the experience better as when you buy a car. Cory is awesome. He made the experience better More
by PPRUSAK
February 14, 2026
Matthew P. Is an awesome adviser, professional, knowledgeable and kind. Matthew takes great care of my car. Is an awesome adviser, professional, knowledgeable and kind. Matthew takes great care of my car. More
by X1ROCKS
Employees Worked With
