Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,583 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,583 reviews
June 04, 2025
Super easy to deal with. Clear communication. Overall great John is a great guy to deal with. The finance manager is also great Clear communication. Overall great John is a great guy to deal with. The finance manager is also great More
by MATTHEW.C.GEIGER
Verified Customer
June 03, 2025
Everyone on staff was very friendly, accommodating and timely given my unexpected circumstance. Great experience! timely given my unexpected circumstance. Great experience! More
by JJSTUART
Employees Worked With
June 02, 2025
I was traveling from Baltimore to Loraine Ohio and got warning light. Your service team got me in as quickly as possible to check for the issue warning light. Your service team got me in as quickly as possible to check for the issue More
by VGATES17
Employees Worked With
June 02, 2025
Great customer service from Brittany. The team was able to diagnose a complicated issue and solve the problem relatively quickly. The team was able to diagnose a complicated issue and solve the problem relatively quickly. More
by MJS
Employees Worked With
June 02, 2025
A great experience from start to finish! ! “Built” my car online and was contacted the next day to discuss ordering it. Was told on March 29 that there was no such vehicle available but the ! “Built” my car online and was contacted the next day to discuss ordering it. Was told on March 29 that there was no such vehicle available but the dealership had an allotment open for May. My dream car was ordered May 1 and I was told 3 weeks later it was ready for pick up. During the time it was being built I was able to go online and see where they were in the build. Everyone I had contact with at the dealership was fantastic! Would highly recommend!! More
by CSPETTEL
June 02, 2025
Matthew was very easy to work with, professional, competent, efficient. He kept me well.informed throughout the service visit was always available for the few questions I had. competent, efficient. He kept me well.informed throughout the service visit was always available for the few questions I had. More
by rjb7
Employees Worked With
June 01, 2025
John has done an excellent job so far with my purchase. He has always been available for information about my vehicle which is greatly appreciated. He has always been available for information about my vehicle which is greatly appreciated. More
by VEN258
May 31, 2025
Cory did an excellent job of handling my service work. He was efficient, professional, and made me feel that I was an appreciated Customer. He was efficient, professional, and made me feel that I was an appreciated Customer. More
by Prefernoemail
Employees Worked With
May 30, 2025
My personal policy I do not write reviews good or bad on any subject for anyone on any subject for anyone More
by Barneydougher
