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BMW of Westlake

Westlake, OH

4.8
4,628 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,628 reviews

July 03, 2025

They were fantastic! And took care of me and my vehicle. They even dropped the car off at my home More

by HECKKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted. More

by Tamoore
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Jerry was awesome. Low pressure and is a great guy. We had a great experience with Jerry and BMW Westlake and would recommend. I had one minor issue and they jumped More

by DSAN411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Westlake responded

Thank you for sharing your positive experience!

June 29, 2025

I had a very nice experience with Ken. He was very professional and moved very quickly. He really knows how to get the job done More

by SHAWNTAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Westlake responded

Shawntae, thank you for your kind review; we are happy to pass along your comments to Ken.

June 28, 2025

Service dept ordered parts, did repairs and provided valet service so I wasn't without BMW for the weekend. More

by Greg@schmidarchitects.com
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 01, 2025 -

BMW of Westlake responded

Hello Greg, we appreciate you taking the time to leave us this feedback.

June 28, 2025

Quick and good work on my X7. Plan to return for future work and service. More

by PAUL@DRUCKENMILLERAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Westlake responded

Hi Paul, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

June 28, 2025

Good service but it took way too long to get an appointment for detailing (3 weeks) More

by SBURNS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2025

Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

BMW of Westlake responded

Brandi, reviews like this give us motivation and help us ensure we provide high-quality care.

June 27, 2025

Great dealership always premium service. The team does a great job and thats why I will keep going back. More

by killians5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

June 27, 2025

Great dealer great people great customer service. i was very very happy with purchase and highly recommended. More

by melvin.f.gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Hildebrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

BMW of Westlake responded

Hi Melvin, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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