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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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February 25, 2021

Service is excellent! I appreciated the service (check-up, car wash) and how friendly everyone was. I love my car. Thank you Emilia Rapp and staff. More

by Jd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilia rapp
Mar 01, 2021 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad the team was able to help, and we look forward to seeing you again!

February 20, 2021

Jeff Daniels was very courteous, informative and professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful More

by Mary Ann Cunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Mar 01, 2021 -

BMW of West St. Louis responded

Thank you, Heather, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff and our service team here at BMW of West St.Louis. We truly appreciate your business!

February 12, 2021

I had my vehicle work on at BMW of west St Louis the service advisor was Chris Bohr , typically Mindy Linn is my service advisor , however both are very professional courteous and knowledgeable this is More

by charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

BMW of West St. Louis responded

Thank you, Charles! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

February 12, 2021

My X5 was in for a sealajet service- Jeff/Bill and the team did a fantastic job...my car was delivered back to me looking like a new vehicle! BMW West has my business period. More

by bmarie4keeps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

BMW of West St. Louis responded

Thanks for the 5 star review! See you again!

February 08, 2021

Service was smooth and all involved were friendly and courteous. Jeff Daniels did a good job keeping me informed. Authorizing service was easy and quick with their text system. More

by pbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

February 06, 2021

Jeff took good care of me when I brought my BMW M240i in for brake fluid service and a malfunctioning right-rear turn signal. The car was nearly due for an oil change so he threw that in too (everything wa More

by guestid1250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

February 05, 2021

Mindy helped get everything set up, to go through my warranty. This included the auto repair and loaner car. A+ service! Very pleased. Thank you! More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Feb 08, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for Mindy in our service department! We look forward to sharing your compliments with her and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

February 04, 2021

Love Mindy and the great job she does. Mindy always keeps me informed as to the progress of my car. Wouldn’t take my car anywhere else. More

by jff1358
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

February 04, 2021

At BMW of West St. Louis my advisor was Mindy and she did a great job giving me information about my vehicle and the recommendations to put me at ease. The work was completed in a timely manner. More

by Miller1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for Mindy in our service department! We look forward to sharing your compliments with her and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

February 03, 2021

Scheduled a 10,000 routine maintenance and Mindy was very accommodating and returned phone calls immediately. Had a tight window (I have a two hour drive) and Mindy made a last minute change possible. Totall More

by nfmaune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

BMW of West St. Louis responded

Thank you so much for this kind review!!

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