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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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March 18, 2021

BMW of West St Louis is the best service for BMW's in the area. And, Jeff Daniels is the best Service advisor I've ever dealt with. My cars only go here now for service regardless of where I bought them. More

by jjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 17, 2021

Love BMW of West St. Louis. Jeff and the team always go out of their way to solve any issue I have with my 3 series. Highly recommend this company. More

by jktellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles
Mar 29, 2021 -

BMW of West St. Louis responded

Thank you so much, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of West St.Louis. Please don't hesitate to reach out if you need anything else.

March 17, 2021

I have been to this dealership for the last 16 years! It’s close to my home, very convenient, good people, good service! Beautiful showroom More

by Rliuma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. Jeff works hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 14, 2021

Mindy was very nice and quickly checked me in. Service was as expected, so no surprises. I will say, when paying the bill, the woman cashing out needs to wear her mask properly and not pull it down to ta More

by price5040
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. Mindy works hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2021

Mindy is awesome! She is very response to questions and gets you in for repairs in a very timely manner! Thanks for always helping me out! More

by ASMITHJetta2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 09, 2021

Jeff was excellent in his communication with me throughout the process of having my X5 inspected, then sharing what was really needed in regards to repairs, as well as what could wait. We always t More

by conniehoulihan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff and the team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2021

My bmw had a loud noise and overheated a couple of times. I was able to get a quickk appointment, schedule a loaner and get my car fixed in 3 days! It was so nice that Rick texted me because I was working an More

by npjennyjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 09, 2021 -

BMW of West St. Louis responded

We are very happy to hear that Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 05, 2021

The service was excellent. Mindy was polite, friendly, and offered me options. She put me in a loaner and service was completed the same day. More

by Gjv1#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

We are very happy to hear that Mindy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 04, 2021

Easy to schedule same day service, great communication from the service advisor (Mindy). Great value when using the direct mail offers from BMW of West St. Louis. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mindy and the team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2021

Prompt service, great loaner cars, and attention to details! Mindy and Jeff are doing a great job in service, but I miss Ty and Brandy! More

by t.g.moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

BMW of West St. Louis responded

It's fantastic to hear that Jeff and Mindy provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis.

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