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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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April 03, 2021

I’ve been going to BMW of West St. Louis with several different cars. Service is always great. Everyone is courteous, prompt, and responsive. Highly recommended! More

by tsul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 01, 2021

Second time at this dealer for service, great experience. Jeff was very friendly and the text updates makes it convenient for updates. Thanks for the loaner too! More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 27, 2021

Mindy was an excellent service representative. She made sure my bmw got the service it needed, and was great to work with. The technicians did an excellent job working on my vehicle. More

by ethangyori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 27, 2021

Very friendly service from everyone I talked to. The handled my service very promptly and professionally. It was a pleasure to be served by Emilia Rapp More

by Adh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emili Rapp, Bryan Hiles
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 26, 2021

Friendly and helpful. Mindy was very helpful - offered to look something up on my warranty to be sure covered. Gave me other information for interior repair. More

by bauerannc
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 25, 2021

I took my car in for an oil change and door handle stickiness. Rick went above and beyond to try to resolve the issue! Much appreciated! More

by debbie.iwabuchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 29, 2021 -

BMW of West St. Louis responded

Thank you so much, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of West St.Louis. Please don't hesitate to reach out if you need anything else.

March 24, 2021

Came in for an oil change and had a wonderful experience! Mindy my advisor was helpful and friendly. The service was quick. Will be returning for all service needed for my car. More

by Bryan.melaleuca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 20, 2021

My service advisor Rick Thayer was very helpful and knowledgeable. He kept me advised as service progressed and provided video of my vehicle inspection. Great dealer and personnel! More

by Doug U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 20, 2021

Hello, Chris was very respectful, knowledgeable and patience. He explained everything really well. We love the videos. Keep up the good work. Thank you again. More

by Msoliveoyl68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris service advisor
Mar 29, 2021 -

BMW of West St. Louis responded

Thank you so much, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of West St.Louis. Please don't hesitate to reach out if you need anything else.

March 18, 2021

Received excellent and friendly service from Chris and the team at BMW of West St. Louis. I even received a video via text explaining the situation with the car. Very impressed with the level of technic More

by Larry Jin
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 29, 2021 -

BMW of West St. Louis responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

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