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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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April 21, 2021

Another great service at BMW of West county. Mindy was great at providing updates and letting me know what we need servocrd at next appointment for warranty. More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

April 15, 2021

Always friendly and confident to get the service accomplished in a manageable time frame . Make sure to have a car available to use while mine is serviced. More

by autullogolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ware- sales
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

April 15, 2021

I really appreciated the quick service. I was in and out the same day. Friendly staff as well. All around great experience at BMW of St. Louis. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bohr
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

April 13, 2021

Jeff provided great service and communication throughout my service appointment. I love the video diagnosis and the team was proactive in providing me with a loaner vehicle due to an unexpected delay in co More

by Debbie O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

April 12, 2021

The service department is great! I had to get my car towed there on a Saturday when the service department was closed. The sales team was still there and one of the managers, Linzie, was able to help m More

by AReif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 11, 2021

Exceptional service from Chris in the service dept! He hooked me up with a towing service and got me back on the road the same day! More

by bhearn7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 09, 2021

The entire staff was amazing. Jeff was "off the chain" with his knowledge of Cara, and professionalism. I became a loyal customer with SunTrust BMW More

by BIG MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 09, 2021

Jeff Daniels is fantastic! Thank you for all your great help! BMW of West St. Louis is always a great place to work with. They couldn’t be nicer! More

by NickC.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two nice ladies working the cashier that day.
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

April 08, 2021

The service department at BMW West County continues to provide excellent maintenance service for my BMW X5. Jeff Daniels and the service team are very professional, pleasant and courteous. JM More

by John Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 07, 2021

Prompt and professional service.Excellent and thorough Prompt and professional service. Excellent and thorough service advisory board. Very clean looby and great snacks while you wait for service to be c More

by TWaltGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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