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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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May 07, 2021

Mindy is the best. She spent a lot of time dealing with my extended warranty company to try and get me the best deal possible More

by mandeeburt90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 07, 2021

'first time back here in years - now I question why I ever tried someone else! Thank you to Mindy and the rest of the crew More

by MikeF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 06, 2021

Everyone was very pleasant, courteous and professional. I felt like I received quality service and that my BMW car was checked out thoroughly during the service work More

by emolitor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis your feedback and five-star rating means a lot to us. We're glad to hear that Jeff was able to help, and we hope to see you again!

May 05, 2021

As usual Mindy was terrific. She is always so great, talking about the issues, following up throughout the service and just generally being AMAZING. Always enjoy working with her. More

by Angie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

April 29, 2021

Mindy was great, again! She was able to get me in for service on the same day I called. I was in and out in less than one hour! Awesome experience. More

by jff1358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2021

Great customer service with prompt attention to needs. They fixed car issues for my brand new car. Very satisfied with their service and prompt response More

by Tarak Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review. Jeff and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.

April 27, 2021

Very happy with service and would recommend BMW of West St. Louis to my friends and family. This is my second car with them and they do a great job! More

by sdunehew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles
May 04, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review. Jeff and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.

April 25, 2021

Great vehicle service! The complimentary pick up service is awesome. I can feel how the service team is always thinking about customers. I will definitely come back for coming services. More

by Neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

April 23, 2021

Excellent service. My service representative, Mindy Linn, was outstanding. She recognized the problem I had and took care of it. She also kept me advised of the time needed to resolve the issue. I always hav More

by dinod23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review. Mindy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.

April 22, 2021

Great Service and Clear Communication! I appreciate the additional service advice and ratings of what repaired were most important. The loaner vehicle gave me an idea for my next purchase..Thanks for every More

by Celisia Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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