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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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May 19, 2021

I was very pleased with the work performed. Also, very performed with the people in the service department and dealership overall, especially my service advisor, Jeff Daniels. More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 18, 2021

Great service. They were able to turn the car repair quickly and provided me with a matching loaner while I was waiting. Jeff was my service advisor and he resolved all my vehicle issues. More

by Paul.scheglov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2021

I have never had a bad experience here. From when Dave sold me the car, to my continued maintenance... Most recently working with Mindy and Jeff from the service department! Friendly, knowledgeable, and e More

by Ssj3md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

May 16, 2021

Confident service specialists and can do attitude! On time updates and great loaner car policy. Keep the car inside your f it’s requested while space available. More

by tonytaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup, Zack Forister
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 14, 2021

Overall great experience! Jeff Daniels made it an easy, convenient process. The pick up and delivery of my vehicle made for a seamless experience. Outstanding customer service! More

by Brandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 12, 2021

Great and fast service. Rick is friendly and easy to talk to. You need people like Rick who’s not grumpy as others in the service dept. More

by LMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
May 12, 2021 -

BMW of West St. Louis responded

Thrilled to hear you had such a good experience with Rick! Thanks for your support!

May 12, 2021

Standard service. No surprises. Folks are friendly in and out quickly. Easy to do business with using the online application to schedule. Jeff was good as advisor. More

by bauer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

BMW of West St. Louis responded

Thank you for the 5-star review and for your support. We appreciate you!

May 09, 2021

I'm very pleased with BMW of West St. Louis taking care of my Alpina, even though I didn't buy it there. Mindy in service is very helpful and professional, has (or gets) answers to my questions, and makes More

by Tdrjr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

BMW of West St. Louis responded

Thank you for your review and your support! so happy to hear Mindy took good care of you!

May 08, 2021

Great service. I particularly like the video from the technician. That not only showed me exactly what he had done but also added a nice touch personal touch. More

by Jeff26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Thayer, Bryan Hiles
Jun 01, 2021 -

BMW of West St. Louis responded

Thanks for the 5 star review and your input! We hope to see you again!

May 08, 2021

Jeff Daniels was very professional and very knowledgeable about servicing my vehicle. He answered all of my questions with ease and without any hesitation. Great experience overall! More

by Lanitaturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!