BMW of West St. Louis - Service Center
Manchester, MO
253 Reviews of BMW of West St. Louis - Service Center
Mindy was the best! SO helpful and easy to work with! It could not have gone smoother!The porter drove to me to switch out cars! Amazing could not have gone smoother!The porter drove to me to switch out cars! Amazing More
I am very pleased with the staff at west county BMWIt I am very pleased with the staff at west county BMW It was very easy to schedule service appointment on the website, got my car back within a day! I am very pleased with the staff at west county BMW It was very easy to schedule service appointment on the website, got my car back within a day! More
Brandy was great. She checked me in for my initial issues but then asked about any additional issues. She started looking around my car and found a slash in a tire. I told her I was moving to Florida but si but then asked about any additional issues. She started looking around my car and found a slash in a tire. I told her I was moving to Florida but since I had just had my annual check, everything should be ok. But, that tire slash she found could have had a bad outcome on my way to Florida. More
The service department was very helpful and knowledgeable and got my vehicle in and out very quickly. I will be bringing my vehicle back when needed. and got my vehicle in and out very quickly. I will be bringing my vehicle back when needed. More
Brandy was very helpful, competent, and friendly! She's helped me in the past with service on my BMW 650, so when I needed my new 124 Spider Abarth inspected BMW of West St Louis and Brandy immediately cam helped me in the past with service on my BMW 650, so when I needed my new 124 Spider Abarth inspected BMW of West St Louis and Brandy immediately came to mind. More
Brandy was amazing to work with as a service manager. She kept us up to date on everything that was being worked on and checked with us before any charges were incurred. The team as a whole did fantastic wor kept us up to date on everything that was being worked on and checked with us before any charges were incurred. The team as a whole did fantastic work on a 20-year-old Z3 and they’ve definitely earned our business for life. More
I cannot remember the service members name but everyone was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service. was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service. More
The service bay was clean and well lit. The check-in process was quick and easy. The loaner was clean and ready to go. I have no complaints. process was quick and easy. The loaner was clean and ready to go. I have no complaints. More
First time BMW owner...first time in for service. Mindy was my service adviser and kept me updated on the repair progress. I was most impressed by the technician’s prognoses video of what exactly was the i was my service adviser and kept me updated on the repair progress. I was most impressed by the technician’s prognoses video of what exactly was the issue. My 430ix was fixed and I was on my way. Nice job! More
Top of their game always! Service dept is responsive and great communicators! The loaner process is so easy and very appreciative. Highly recommend West County BMW! great communicators! The loaner process is so easy and very appreciative. Highly recommend West County BMW! More