BMW of West St. Louis - Service Center

Brandy was awesome to work with! Setting up a convenient time for service and providing a loaner made this so easy!! My Z4 was ready for pick up quickly and was even washed and vacuumed ! time for service and providing a loaner made this so easy!! My Z4 was ready for pick up quickly and was even washed and vacuumed ! More

Mindy has been excellent to work with as my car is being repaired. She has been responsive, professional, friendly and has kept me updated through the process. Excellent service from her which would keep me repaired. She has been responsive, professional, friendly and has kept me updated through the process. Excellent service from her which would keep me coming back to West Co. BMW. More

This dealership was recommended to me from the BMW dealership in the New Orleans area. Brandy Wise, my advisor, made my visit very comfortable, quick and easy. Thank you all. dealership in the New Orleans area. Brandy Wise, my advisor, made my visit very comfortable, quick and easy. Thank you all. More

Brandy did a fantastic job wouldn't change a thing! Terrific experience, I won't go anywhere else. I'd buy a new car but there are only 22,000 miles on our 228i. Thank you Brandy! Terrific experience, I won't go anywhere else. I'd buy a new car but there are only 22,000 miles on our 228i. Thank you Brandy! More

Maintenance I had my vehicle serviced and everything was done perfectly and the vehicle was ready on time. Brandy is always friendly and great to deal with. I had my vehicle serviced and everything was done perfectly and the vehicle was ready on time. Brandy is always friendly and great to deal with. More

Brandy was very nice and personable. She applied the coupon for my oil change correctly and kept me updated while I waited. She also informed me of a recall that I was unaware of. I was able to book t coupon for my oil change correctly and kept me updated while I waited. She also informed me of a recall that I was unaware of. I was able to book that appointment today as well. Everyone at this location is always smiling and very nice to deal with. I will continue bringing my BMW here for service work! More

Very pleased with the professionalism of the staff. Overall the entire staff was prompt, responsive and professional. In particular Brandy is superb. She is helpful and responsive. She is one of the Overall the entire staff was prompt, responsive and professional. In particular Brandy is superb. She is helpful and responsive. She is one of the reasons I will return. Thanks. More

We suffered a tire puncture on a Saturday and were initially unable to find a run flat replacement. I called BMW West St. Louis on Monday morning and were told they had a tire in stock and that they initially unable to find a run flat replacement. I called BMW West St. Louis on Monday morning and were told they had a tire in stock and that they could install it at 9:30. When I arrived Jeff Daniels was the service advisor and he handled the check in professionally. The work was completed in the time promised and Sean Kelley the tech that did the work followed up with a text message video explaining the work performed including a check of fluid levels. The price was competitive and the people were fantastic. More

Jeff, did an excellent job. He keep me up to date, and Jeff, did an excellent job. He keep me up to date, and made sure the additional maintenance was completed. No issues getting a loaner car. Jeff, did an excellent job. He keep me up to date, and made sure the additional maintenance was completed. No issues getting a loaner car. More

They go above and beyond to make sure you have everything you need. I had several questions about features and the service team brought in a specialist to help. you need. I had several questions about features and the service team brought in a specialist to help. More