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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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December 14, 2021

Every experience I’ve had with BMW west St. Louis had been exceptional! I can’t recommend more! More

by Kate G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Forister
Jan 04, 2022 -

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 04, 2021

Zach was super professional, knowledgeable and was able to resolve all our issues. His customer service and patience was outstanding. More

by Lay719young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Forister
Jan 04, 2022 -

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 02, 2021

Everyone is very friendly and helpful. Zach knows his stuff! The genius appointment was extremely hopeful! More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Forister
Jan 04, 2022 -

BMW of West St. Louis responded

Thank you so much for choosing BMW of West St.Louis! We are so happy to hear that we were able to help you find the perfect vehicle and deal. Congrats on your new purchase, and let us know if we can be of any more assistance!

August 28, 2021

Rick provided a great service experience!The waiting Rick provided a great service experience! The waiting area is comfortable and the coffee and snacks are appreciated More

by Sue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2021

Jeff Daniels assisted me and was fantastic. Great communication & service More

by jpkendrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

BMW of West St. Louis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 24, 2021

Jeff was very easy to work with and always kept me updated on my car! He worked with BMW to get all items covered under warranty! Thanks again Jeff! More

by andrewhockey22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

BMW of West St. Louis responded

Thanks for the great review!

June 17, 2021

I was very pleased with the sale and service that Adam provided us in the selection and purchase of our X5. We have worked with Adam on past purchases and he has always given us excellent friendly custom More

by JHM3325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ishac, Bryan Hiles
Jun 17, 2021 -

JHM3325 responded

I was very pleased with the sale and service that Adam provided us in the selection and purchase of our X5. We have worked with Adam on past purchases and he has always given us excellent friendly customer service

June 16, 2021

Another 5 star experience at BMW of West St. Louis.... Thanks Chris Bohr and Mindy Linn! The entire staff had positive energy. Excellent service! Thank you More

by J.Moncrief
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Bryan Hiles, Craig Suntrup, Tarik Graham, Elizabeth Suntrup
Jun 28, 2021 -

BMW of West St. Louis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

May 24, 2021

First time owning a BMW and first time in for a scheduled service and wasn’t sure what to expect. I was very pleased with how the whole process worked with making appointment online and letting them know I More

by Kemclean1077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

May 20, 2021

ONCE again-- BMW of West STL provided outstanding customer service. Jeff always goes above and beyond my expectations. Top notch organization from top to bottom. More

by roonrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

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