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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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September 14, 2020

The service was fast, accurate, and relatively painless. My service advisor was Brandy.Wise. Each detail of the process was addressed before I had to think about it. More

by stu
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Sep 17, 2020 -

BMW of West St. Louis responded

Thanks for the nice review!

September 12, 2020

I am handicapped and have a wheelchair in my trunk and they always get it out for me and help me get inside. I have always been treated very nice when I am there. A young lady(that worked there) gave me a More

by debandjersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Sep 14, 2020 -

BMW of West St. Louis responded

Thank you so much for the kind review! So glad to hear our staff took good care of you!

September 11, 2020

My experience at BMW of West St Louis was top notch. Very professional, courteous, and friendly. My contact Mindy communicated well and was super friendly. Would absolutely go to them again. Kudos to a quali More

by rj2691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

BMW of West St. Louis responded

Hi Rj2691, Thanks for taking the time to leave us such a great review. We also really enjoy having mindy here we think she is fantastic!

September 10, 2020

Service was great! Mindy was very nice and she made sure I was aware of the progress on my car and notified quickly me when everything was completed. More

by sball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

Staff are always friendly and the service is excellent. Price is what you expect from BMW. Still the experience is always pleasant and worth the little extra money. More

by damonsayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Sep 21, 2020 -

BMW of West St. Louis responded

Hi Damon, Thanks for visiting us for service. We look forward to seeing you again for your next purchase!

September 08, 2020

Jeff Daniels in the service department was friendly and efficient. Other than the requirement that this review be a minimum of 25 words, service was great. More

by jane
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

BMW of West St. Louis responded

Thanks for the great review, Jane!

September 08, 2020

Jeff my service advisor was great! Brandy was so friendly over the phone before my appointment. & even the cashiers made me feel special. I was just there for an oil change and everyone made me feel importan More

by joshmadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Sep 08, 2020 -

BMW of West St. Louis responded

Thanks so much for the great review!

September 01, 2020

Great service, Brenda (service advisor ) was knowledgeable and helpful. I was informed about pending recall on my vehicle so technicians addressed that also. Thank you! More

by Mmario.qc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Sep 02, 2020 -

BMW of West St. Louis responded

Thank you for the kind review!

September 01, 2020

Brandy is awesome. Very thorough and organized. Service has always gone smoothly and the work done has always been great. Recalls/ general service/ repair etc. More

by stlouis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise, Rami Ramadan
Sep 02, 2020 -

BMW of West St. Louis responded

Thanks for the great review! So glad Brandy gave you the VIP experience!

September 01, 2020

Brandy Wise is on her game as a service representative. She kept me informed and let me know exactly what was being completed on my car. The whole staff are subject matter experts and professionalism bey More

by Hoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Polo, Brandy Wise, Rami Ramadan
Sep 02, 2020 -

BMW of West St. Louis responded

Thank you so much for the kind review! We think Brandy is pretty great also!

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