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BMW of West St. Louis - Service Center

Manchester, MO

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253 Reviews

253 Reviews of BMW of West St. Louis - Service Center

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October 06, 2020

Everything was great! Brandy Wise was great. She got me checked in and kept me updated during my service appointment. Thanks for an easy appointment! More

by smithfamily1991
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 08, 2020 -

BMW of West St. Louis responded

THanks for the 5 star review!

October 06, 2020

Very quick and efficient. Covid aware. Brandi went above and beyond. Rental car or loaner car was available. And they were able to get me in and out in a day More

by ckhibb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 08, 2020 -

BMW of West St. Louis responded

Thank you so much for the kind review!

October 05, 2020

I was completely satisfied with my service at BMW of West St. Louis and would repeat maintenance again. The service advisor, Jeff Daniels, was courteous and prompt as well as knowledgeable. The service was More

by poetrynanstarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Our service team does a GREAT job and I know they appreciate you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 03, 2020

Jeff Daniels my service coordinator and Mike in the service department were extremely helpful and explained necessary repairs in detail. Very pleased with the great service. Thanks! More

by Beamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Jeff in service does a GREAT job and I know he appreciates you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 03, 2020

Brandy Wise was an excellent service coordinator. She kept me informed of all that was being done and when my car was ready for pickup. More

by engineer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ishac, Brandy Wise
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Our service team does a GREAT job and I know they appreciate you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 02, 2020

Dealing with the service department is always a positive experience. Jeff, my advisor was great. The service department is one of the many reasons I keep coming back to this dealership. More

by afuchs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Hi Paul, Thank you very much for your 5 star review! I know Dawn really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 01, 2020

My service advisor, Mindy, was great. She kept me informed of the progress of my car at all times and was extremely helpful in answering all my concerns. More

by jff1358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Our service team does a GREAT job and I know they appreciate you taking the time to leave us such a great review! We hope to see you again on your next visit!

September 22, 2020

BMW of West St. Louis always has superb customer service. My service advisor Jeff Daniels is amazing and has always taken the time to explain any work being done on my vehicle! More

by Dionem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you for your business and for this review. We're happy to hear Jeff was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2020

BMW has a very good service section , I brought my car to them , they did an excellent job and deliver the car sooner than what promised . Mr Jeff Daniels was very helpful , assisted me in pairing my phone More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you so much for your kind words for Jeff, and for taking the time to share your feedback with us. We are delighted to learn about your positive experience in the service department! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 17, 2020

Very good experience, thanks to Mindy's professional handling and thoughtful approach to the concerns I brought up as part of reasons for the visit. More

by M. Osipov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

BMW of West St. Louis responded

Thank you for the nice review! We appreciate your business!

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